What are the responsibilities and job description for the Membership Ambassador position at YMCA of Greater Waukesha County?
Job Overview:
The YMCA of Greater Waukesha County seeks a skilled Membership Ambassador to provide exceptional customer service and promote membership engagement. This role is responsible for communicating membership information, processing transactions, and developing relationships with members.
Main Responsibilities:
Requirements:
The ideal candidate possesses excellent interpersonal skills, is self-motivated, and can work effectively in a team environment. Prior customer service experience is preferred.
The YMCA of Greater Waukesha County seeks a skilled Membership Ambassador to provide exceptional customer service and promote membership engagement. This role is responsible for communicating membership information, processing transactions, and developing relationships with members.
Main Responsibilities:
- Use effective communication skills to convey membership and program details.
- Stay informed about membership policies, new programs, and events.
- Process membership and program transactions accurately.
- Build strong relationships with members through personalized services.
- Respond to member needs and escalate issues when necessary.
Requirements:
The ideal candidate possesses excellent interpersonal skills, is self-motivated, and can work effectively in a team environment. Prior customer service experience is preferred.
