Workforce Development Coach/Trainer-Manufacturing

Summary: The WORC Coach & Trainer will provide training and coaching to program

participants to help them develop the skills and knowledge they need to succeed in the

manufacturing sector. They will deliver training programs, mentor, support on-the-job training,

provide leadership support, and provide one-on-one coaching to participants. This role will

maintain relationships with participants to track retention and long-term satisfaction with the

program.

Responsibilities

Leadership & Collaboration

• Maintain strong relationships with employer and community partners
• Communicate effectively with AJC partner staff, employers, partners, participants, and the public
• Develop and maintain relationships with program participants to support their growth and development in the manufacturing industry.
• Work as part of a cross-functional organizational team

Training & Skills Development

• Collaborate with industry partners and trainers to conduct skills assessments
• Recommend and/or develop training materials and curriculum to achieve training needs for a manufacturing-based workforce development program
• Deliver training programs, on-the-job Training, and mentoring to program participants
• Ensure strong partnership connection with training partners to provide the most effective pathway to job placement
• Track participant progress and ensure overall participant achievement to meet required grant outcomes
• Have strong content knowledge and understanding of the manufacturing sector and workforce development.
• Be able to deliver certification programs or partner with certification partners to achieve results

Client Support

• Assess participant needs and develop individualized training & support plans
• Develop and provide one-on-one coaching to participants to help develop their skills and knowledge
• Manage administrative tasks related to training, tracking completion, non-completers, industry certifications, job placement, and wages
• Track participant progress and provide feedback
• Connect to the American Job Centers to assist participants with job placement
• Maintain relationships with participants to track retention and long-term satisfaction
• All other duties as assigned

YMCA LEADERSHIP COMPETENCIES:

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others

and fulfill community needs. Recruit volunteers and build effective, supportive working relationships with

them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions.

Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and

remains calm in challenging situations. Listens for understanding and meaning; speaks and writes

effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another.

Embraces new approaches and discovers ideas to create a better member experience. Establishes goals,

clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures

and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-

value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to

change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths

and limitations and how they impact relationships. Has the functional and technical knowledge and skills

required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in

technology.

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:

• 2 or more years in the Manufacturing or Workforce Development sector
• Strong organizational and management skills
• Industry-related certifications in manufacturing and related fields
• Understanding and awareness of the needs of communities marginalized or historically excluded
• Excellent relationship-building skills
• Ability to work collaboratively with a team

WORK SCHEDULE:

• This is a full-time position.
• Evening and weekend work may be required to accommodate participant needs
• Frequent travel throughout the region.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

1. Ability to walk, stand, and sit (including on the floor) for long periods of time.

2. Must be able to lift and carry food or supplies weighing up to 40-50 pounds.

3. Ability to stand or sit while maintaining alertness for several hours at a time.

4. Position may require bending, leaning, kneeling and walking.

5. Ability to speak concisely and effectively communicate.

6. Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an

emergency

7. Ability to view/enter data for long periods of time.

Additional Information:

This is a grant-funded position contingent upon funding.

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