Demo

Chief Experience Officer

Ymcafw
Fort Worth, TX Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/18/2025

Metropolitan Office, Fort Worth, Texas, United States of America

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.

Job Description

Posted Monday, November 18, 2024 at 7 : 00 AM | Expires Friday, January 3, 2025 at 6 : 59 AM

Join our team as the next Chief Experience Officer!

Are you ready to challenge the status quo and lead with innovation? The YMCA of Metropolitan Fort Worth is looking for a dynamic Chief Experience Officer (CXO) to take on a pivotal role in shaping the future of our Y. As we continue to build on our rich history and evolve into a leading community-focused organization, we seek a leader who thrives in an environment of growth, collaboration, and empowerment. If you are passionate about driving operational success and crafting exceptional member experiences, this role is for you!

Position Summary :

The Chief Experience Officer (CXO) will ensure the successful operation of 8 key branches within our YMCA. This role is vital in leading operational excellence, developing innovative programs, and building strong community relationships. The CXO will supervise Executive Directors, coach leaders, and work closely with branch boards to ensure that our Y remains a leader in delivering impactful community services. The CXO will also be critical in membership growth, volunteer recruitment, program development, and financial oversight.

Qualifications :

  • Bachelor’s degree in human services, business, social services, or a related field. Master’s degree preferred.
  • Minimum of five years of professional experience in YMCA (YMCA experienced leaders preferred) or nonprofit leadership roles, with a track record of success in operations, membership, and program development.
  • Experience in managing diverse teams and developing staff to their fullest potential.
  • Proven financial acumen and the ability to manage budgets, financial reports, and long-term financial strategies.
  • Strong understanding of the YMCA’s mission and a passion for community service.
  • YMCA Organizational Leader certification preferred.

Essential Functions :

  • Leadership & Supervision : Provide leadership and direction to branch Executive Directors. Foster an innovative and inclusive culture where collaboration thrives, and every leader has a voice.
  • Financial Stewardship : Monitor financial reports to ensure revenue targets and expenses are controlled. Develop strategies for operational growth and sustainability.
  • Program & Membership Growth : Ensure the YMCA's growth through program expansion, innovative membership strategies, and strategic partnerships.
  • Innovation & Strategy : Lead branch staff in the planning and executing of new initiatives that align with the YMCA's mission. Foster a culture of creativity and continuous improvement.
  • Community & Volunteer Engagement : Build strong community relationships by engaging volunteers, staff, and members in meaningful experiences. Strengthen partnerships that align with the Y's values.
  • Board Leadership : Provide staff leadership to Board committees, ensuring alignment with strategic goals and overall vision.
  • Operational Excellence : Oversee the implementation of a program evaluation system that ensures high-quality standards and faithfulness to the YMCA’s mission.
  • Mission Advancement : Inspire a culture of volunteerism, philanthropy, and community engagement that promotes the Y’s mission and values.
  • Collaboration : Build inclusive relationships within the Y and the Fort Worth community. Lead with authenticity, ensuring diversity is celebrated and respected.
  • Operational Effectiveness : Possess strong strategic thinking skills and drive organizational results by investing in innovative solutions.
  • Personal Growth : Foster a learning organization that encourages staff development, drives change, and leverages resources to create lasting opportunities.
  • This is an extraordinary opportunity to lead with impact, challenge the norm, and drive the future of the YMCA of Metropolitan Fort Worth. Join us and be part of an organization that continues to innovate and grow, delivering on our mission to build strong kids, families, and communities.

    The deadline for applications is January 2, 2025. We look forward to hearing how you will shape the future of the YMCA of Metropolitan Fort Worth!

    This job description is not intended to be all inclusive. It is understood that the employee will also perform other reasonable association duties and will be responsible for implementation of the policies, procedures and standards established by the Metropolitan Board, the branch Board of Managers and the Association Leadership. Job descriptions are reviewed periodically and may be revised at the discretion of management. This job description is not a written or implied contract.

    Metropolitan Office, Fort Worth, Texas, United States of America

    J-18808-Ljbffr

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Chief Experience Officer?

    Sign up to receive alerts about other jobs on the Chief Experience Officer career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $120,300 - $165,207
    Income Estimation: 
    $235,880 - $401,460
    Income Estimation: 
    $95,137 - $126,052
    Income Estimation: 
    $120,300 - $165,207
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Ymcafw

    Ymcafw
    Hired Organization Address Fort Worth, TX Full Time
    Downtown YMCA, Fort Worth, Texas, United States of America Find out exactly what skills, experience, and qualifications ...
    Ymcafw
    Hired Organization Address Fort Worth, TX Full Time
    Northwest YMCA, Fort Worth, Texas, United States of America Benbrook YMCA, Benbrook, Texas, United States of America Nor...
    Ymcafw
    Hired Organization Address Yukon, OK Full Time
    The Bedford Center YMCA, Bedford, Texas, United States of America Job Description Posted Monday, March 18, 2024 at 5 : 0...
    Ymcafw
    Hired Organization Address Fort Worth, TX Full Time
    Metropolitan Office, Fort Worth, Texas, United States of America Job Description Posted Wednesday, July 10, 2024 at 6 : ...

    Not the job you're looking for? Here are some other Chief Experience Officer jobs in the Fort Worth, TX area that may be a better fit.

    Chief Medical Officer

    HCA Healthcare – Chief Medical Officer, Fort Worth, TX

    Chief Experience Officer (Formerly COO)

    YMCA of the USA, Fort Worth, TX

    AI Assistant is available now!

    Feel free to start your new journey!