Information Technology Support Specialist

Yochana

Henrico, VA Contractor

POSTED ON 4/2/2025

AVAILABLE BEFORE 5/1/2025

What are the responsibilities and job description for the Information Technology Support Specialist position at Yochana?

Phone support experience necessary.
· Technical Service desk or technical call center experience is necessary.
· Disciplined, systematic problem solving skills required.
· Windows Operating systems
· Clients: Windows XP, Windows 10
· Servers: Windows 2008/2012/2016
· Knowledge of Active Directory
· Remote desktop connectivity applications like Team Viewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
· MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
· Internet browsers (e.g. Explorer, Chrome, Firefox),
· VPN and remote dial-in users
· Support for laptop, desktops, and printers all models
· PDA and blackberry support
· Others: Adobe Acrobat and other common desktop applications like WinZip, etc

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