What are the responsibilities and job description for the Wellness Advisor (Sales) position at YogaSix Viera?
DESCRIPTION
Job Title: Wellness Advisor
Reports to: General Manager
COMPANY OVERVIEW:
YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is energizing, empowering, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States.
POSITION:
The Wellness Advisor is most often the first and last point of contact for current students as well prospective students. The best Wellness Advisors are friendly, outgoing and CURIOUS individuals who are dedicated to learning about the students’ that the studio serves. This curiosity allows them the ability to make expert format, membership/package, and retail recommendations based on the student’s goals. Additionally, they ensure the studio is a clean and inviting space.
DUTIES:
New Member Acquisition and Retention: A successful studio depends on supporting prospective students through the following life cycle:
Booking Appointments
Contacting leads in a timely manner to establish relationship and get them booked in for a class experience, achieving a daily, weekly, and monthly quota
Studio Tours & Education
Be knowledgeable about products, programs and pricing
Conduct studio tours with new prospects to build rapport to facilitate sales
Membership Sales
A studio (yes, even a yoga studio) is a business. Following a successful initial class experience, Wellness Advisors present the best membership or class package option based on the student’s goals
Meet and exceed sales goals as established by the General Manager
Retail
Promote and sell retail within the studio
restock and refresh display areas as needed
Retention
Ensure new members are onboarded properly
Assists with maintaining a clean, safe and inviting environment
Studio Operations & Promotion
Assists with maintaining a clean, safe and inviting environment
Participate in grassroots/community events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
JOB REQUIREMENTS:
Communication & People Skills
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to work harmoniously with co-workers, clients and the general public
Strong customer service skills
Strong phone skills
Driven & Eager to Learn
Goal-oriented with an ability to achieve sales targets
Ability to learn and use the studio software system
Must have proficient computer skills
Daily and/or occasional travel may be required
Attend special events and training as needed
Critical Thinking
Ability to excel in a fast changing, diverse environment, using sound judgment
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job
May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds.
Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus
Must be able to effectively hear in person and via telephone
COMPENSATION & PERKS:
This part-time position offers a competitive hourly wage with a consistent, recurring schedule, and opportunity to pick up additional shifts
Discounts on Teacher Training programs
Retail discount
Free studio membership
Opportunity for growth within the studios including additional sales and management positions
SKILLS YOU WILL LEARN:
Successful Wellness Advisors develop a broad and marketable skill set through their time in this role that are transferable throughout the boutique fitness space, as well as many industries outside of the fitness industry. Wellness Advisors are able to promote their sales skills, impact in marketing and the lead generation process, operations, and client care. This is an excellent position if your goal is to ultimately manage a boutique fitness space, or to develop these skills to be applied in other industries
EQUAL OPPORTUNITY EMPLOYMENT
YogaSix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, YogaSix complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job as they may change at any time with or without notice.
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