What are the responsibilities and job description for the Credit Specialist I position at Yokohama Tire Corporation?
Summary
This position is responsible for minimizing sales risk by evaluating the financial strength of potential and current customers. Credit Specialists 1 assure the appropriate documentation of YTC customers, per J-Sox requirements, by collecting, reviewing and maintaining the digital files of customer and YTC documents. This position also monitors the accounts receivable and collectability on larger accounts to reduce bad debt expense. Credit Specialist 1 handles Express Fleet accounts and National Accounts, Credit Specialist 2 handles only National Accounts, and will also assist in posting cash.
Responsibilities
- Create, update and maintain customer credit files with ability to understand financial statements.
- Create matrix for customer credit limits.
- Monitor accounts receivable and take necessary action to assure timely collection of amounts owed and improve customer service.
- Reconcile customer accounts at detail level and resolve customer billing issues to reduce residuals. Email customer invoices and statements as needed.
- Proactively report past due issues to Sr. Director, Credit Manager and upper management.
- Bi-weekly reporting on past due items over 10k.
- Back up for Cash Posting
- Projects as they arise.
- Help assist others in department when needed.
Knowledge and Skills
- Efficient communication (written and verbal) skills.
- Strong account reconciliation skills
- Microsoft Office skills (Word, Excel and Access). Intermediate to advanced level for Excel.
- SAP skill preferred.
- Strong analytical and problem-solving skills required.
- Ability to manage multiple projects with strong attention to detail and ability to make decisions based on information.
- Strong team player who can maintain high levels of confidentiality and manage critical process deadlines.
- Ability to interact professionally with internal and external customers, deescalating sensitive customer situation utilizing proven methods of customer retention strategies.
- Team player a must.
Education and Experience
- Minimum of three years of accounting experience
- Bachelor’s degree in accounting or finance preferred.
Physical Requirements
- Must be able to remain in a stationary position, often sitting or standing for prolonged periods of time while working on a computer.
- Ability to repeat motions that include the wrists, hands and/or fingers
- Must be able to occasionally lift and or move up to 20 pounds
