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Front Desk Receptionist

YOU. A Medical Corporation
Arroyo Grande, CA Full Time
POSTED ON 12/13/2024
AVAILABLE BEFORE 1/30/2025

Job Summary:
As a Front Desk Receptionist/Medical Assistant at YOU. Medical Spa, you will play a key role in taking excellent care of our clients, supporting our medical providers, and ensuring the smooth operation of our medspa. The ideal candidate is detail-oriented, patient-focused, and has a passion for aesthetic medicine. This position is full-time, offering opportunities to grow within a dynamic and positive work environment.

Key Responsibilities:

  • Assist medical providers with aesthetic procedures, including but not limited to injectables, laser treatments, and other cosmetic services
  • Prepare treatment rooms and ensure cleanliness and sterilization of medical equipment
  • Take and record patients’ medical history and vital signs
  • Schedule appointments, manage patient records, and perform administrative duties as needed
  • Provide pre- and post-procedure care instructions to patients
  • Ensure a smooth and welcoming experience for patients from check-in to check-out
  • Maintain inventory of medical supplies and restock as necessary
  • Follow all safety and infection control protocols
  • Perform all opening and closing duties

Qualifications:

  • Medical Assistant Certification (required)
  • Must have 1 year of experience as a Medical Assistant, preferably in a dermatology or medspa setting
  • Strong understanding of medical terminology and procedures
  • Excellent communication and customer service skills
  • Ability to multitask and work in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Knowledge of skincare products and aesthetic procedures is a plus
  • Must be reliable, professional, and compassionate

Benefits:

  • Competitive salary
  • Opportunities for career development and continuing education
  • Employee discounts on services and products
  • Supportive and positive work culture

*Responsibilities*

- Greet patients and visitors in a professional and friendly manner

- Manage patient check-in and check-out processes

- Schedule appointments and maintain appointment calendars

- Maintain electronic medical records and ensure accurate documentation

- Handle phone calls, emails, and inquiries promptly and efficiently

- Assist with medical collections and billing tasks as needed

*Requirements*

- Prior experience in front desk operations, preferably in a medical or dental office

- Proficiency in using electronic health record systems like Epic

- Strong communication skills and ability to interact with patients and staff effectively

- Knowledge of medical billing procedures is a plus

- Bilingual proficiency is advantageous for communicating with diverse patient populations

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: No less than 20 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid sick time
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • Front desk: 1 year (Required)
  • Customer service: 1 year (Required)

License/Certification:

  • Certified Medical Assistant (Required)

Work Location: In person

Salary : $20 - $25

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