What are the responsibilities and job description for the General Manager position at YouFit Gyms?
Your purpose
As a General Manager (GM) at YouFit Gyms, you are the leader and driving force behind the gym’s success. You oversee all aspects of club operations, ensuring an outstanding member experience, strong financial performance, and a well-developed team. Your leadership fosters a positive, high-energy, and results-driven environment where customer service and operational excellence are top priorities. You are responsible for staff development, membership growth, and implementing corporate initiatives to meet and exceed company goals. By ensuring smooth day-to-day operations and driving revenue growth, you create an exceptional experience for both members and employees while maintaining a profitable and well-run facility.
Compensation
At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, along with opportunities for additional earnings through commissions and/or bonuses.
What You’ll Do
- Lead, develop, and mentor a high-performing team to ensure an outstanding member experience and a strong club culture.
- Oversee all gym operations, ensuring smooth execution of company standards, financial goals, and overall performance.
- Drive membership sales and personal training growth by coaching staff on effective sales strategies and maintaining a customer-focused approach.
- Monitor and track performance metrics, providing coaching and feedback to improve sales, service, and operational success.
- Ensure compliance with YouFit policies, including membership check-ins, personal training guidelines, and operational procedures.
- Manage daily financial operations, including money reconciliation, deposits, and expense tracking to maintain financial accuracy.
- Maintain gym cleanliness and safety standards, overseeing facility maintenance and ensuring staff adherence to cleaning protocols.
- Create and manage staff schedules to align with business needs while optimizing labor costs.
- Utilize CRM and member engagement tools to enhance retention, support revenue growth, and drive an engaging member experience.
- Collaborate with corporate teams and execute company-wide initiatives to ensure alignment with business objectives and continuous improvement.
- Must be at least 18 years of age.
- Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored.
- Must be available to work Monday through Friday, with flexibility for business needs.
- Minimum of 1 year experience in a management or leadership role within a fitness, hospitality, sales, or customer service setting.
- Proven ability to lead, develop, and manage a high-performing team while fostering a positive work culture.
- Experience overseeing gym operations, including staffing, inventory, and expense management.
- Strong ability to drive sales, membership growth, and personal training performance to achieve revenue goals.
- Proficiency in financial analysis, budgeting, and KPI tracking to optimize profitability and operational success.
- Ability to collaborate with corporate leadership and execute company-wide initiatives while ensuring compliance with policies and standards.
Physical Demands
- This is an active role requiring frequent bending, stooping, and lifting up to 50 pounds.
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YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
