What are the responsibilities and job description for the Front Desk Receptionist position at Young and Polite Children's Dentistry?
About us
Young and Polite Children's Dentistry is a small business in Charlotte, NC. We are professional, customer-centric and fun.
Our work environment includes:
- Growth opportunities
- Lively atmosphere
- On-the-job training
Dental Front Desk Receptionist
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Perform front desk duties such as check in, checkout, update patient information, collect balances and estimates, verify insurance, review treatment and procedures, and scheduling appointments
- Perform other clerical receptionist duties such as answering phones, filing, photocopying, printing and faxing
Skills
- Dentrix Experience is a Plus
- Dental Terminology is a Plus
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
- Bilingual Spanish Speaking preferred
We are seeking a reliable and professional Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in creating a positive impression for our guests. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for providing exceptional customer service, we would love to hear from you.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Health insurance
- Paid orientation
- Paid time off
- Paid training
Medical Specialty:
- Pediatrics
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $17
