What are the responsibilities and job description for the Porter/Greeter position at Young Automotive Group?
Job Description
Young Volkswagen is not just a dealership; we're a community hub dedicated to providing exceptional automotive experiences. As part of the Young Automotive Group, we uphold a tradition of integrity, professionalism, and outstanding service. Our commitment to our customers extends beyond selling cars – it's about fostering relationships and ensuring every interaction leaves a positive impression. We are currently seeking a friendly and proactive individual to join our team as a Greeter/Porter. In this role, you will be the first point of contact for customers visiting our dealership, ensuring they receive a warm welcome and providing assistance as needed. You will also play a vital role in maintaining the appearance and functionality of our facility, contributing to the overall positive atmosphere of our dealership.For more info on why are a great place to work, check out our video! https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.be
Benefits
- Retirement Benefits: 1
- Health Benefits: 1
- Life Benefits: 1
- Disability Benefits: 1
- PTO Benefits: 1
Responsibilities
- Greet customers with a warm and welcoming demeanor as they enter the dealership
- Provide directions and assistance to customers
- directing them to the appropriate department or personnel
- Assist with valet services
- including parking and retrieving customer vehicles.Maintain cleanliness and organization in customer waiting areas
- showroom
- and exterior grounds
- Monitor and manage inventory of customer amenities such as coffee
- refreshments
- and reading materials
- Support dealership events and promotions by helping with setup
- signage
- and customer engagement
- Collaborate with sales
- service
- and administrative staff to ensure seamless customer experiences.
Qualifications
- Excellent interpersonal and communication skills
- Customer service-oriented mindset with a passion for helping others
- Ability to multitask and work effectively in a fast-paced environment
- Strong attention to detail and commitment to maintaining a clean and inviting dealership environment
- Valid driver's license with a clean driving record
- Previous experience in customer service or a related field is preferred but not required.
