What are the responsibilities and job description for the Outbound Call Specialist - Sales position at Young Power Sports of Ogden?
Job Description
The Young Automotive Group is Growing Again! Come join Utah's Top Workplace and Engage in a culture of Exceptional Customer Experiences! Our Amazing Young Powersports of Ogden location is Looking for a determined and goal oriented Outbound Call Specialist (Sales) to add to their team. This is a high call volume production oriented position so if you are motivated to earn great money and not afraid to make a lot of calls, this is a great opportunity! For more info on why are a great place to work, check out our video! https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.beBenefits
- In addition to a competitive compensation package the Young Automotive Group offers the following benefits:
- Paid Time Off up to 3 weeks per year
- Health
- Dental
- Life
- Disability
- Pre Paid Legal at competitive rates
- Employer Paid Health Savings Account Deposits (Paid monthly)
- 401k retirement plan with generous employer match (Paid twice monthly)
- Employee and family pricing at all dealerships throughout the group
- Paid training and Individual Professional Development Plans
-
Excellent opportunities for advancement!
We are known as an employee and customer centered business and we're proud of the culture we have here -
You'll LOVE working here - It pays to…Think Young!
Responsibilities
- Provide high level of customer service to internal and external customers
- Respond to internet leads within 10 minutes with a phone call and/or email
- Schedule appointments
- Confirm appointments and reschedule no-show appointments
- Work with and follow up with Sales Departments to determine outcomes and appointments kept
- Generate letters and thank you cards and emails
- Make CSI follow up calls to all customers
- Answer incoming sales calls/leads - instant messages - chats
- Greet scheduled customers and introduce them to the Sales Manager and Sales Professionals
- Post vehicles with descriptions into our website and keep up to date inventory
Qualifications
- Previous sales experience helpful
- Previous call center experience a huge plus
- Excellent phone skills
- Attention to detail and organization
- Ability to acquire a State of Utah Salesperson License
- Ability to thrive in a production oriented environment is essential
- Valid driver's license
- Good driving record
- Pass Background Check and Pre-Employment Drug Screen
2.00 years