What are the responsibilities and job description for the Manager position at Youngstown State University?
Summary of Position
Manages the assigned area in the general oversight of operations and services as related to any assigned program, initiative, or objective, and may include supervision of staff. Works under direction and receives assignments and orders in general terms and is usually expected to complete an assignment within a determined time frame but is free to work out the details and sequences. Interprets regulations, policies, etc. for the guidance of other employees or the public; administers regulations and/or policies.
Position Information
Essential Functions and Responsibilities: Provides general oversight and administration of any assigned program, initiative, or objective, which should include supervision of staff. Assigns and reviews work; establishes timeframes for the completion of assigned tasks; trains and orients new employees; approves/disapproves requests for paid leaves; interviews candidates for employment and makes recommendations for hire; evaluates employee work performance; receives and responds to grievances; provides assistance with the development of unit work procedures and policies.
Researches and makes recommendations to supervisor regarding assigned area’s policies and procedures as it relates to completion of work and/or provision of services; administers regulations and/or policies.
Develops, implements, and distributes regular and ad hoc reports; reviews and evaluates reports for efficiency and effectiveness.
Directs and/or coordinates daily tasks related to one or more assigned components of a department’s/division’s overall programs and/or services.
Regularly communicates with supervisor and other staff, including student workers, as required or needed in the completion of daily tasks in support of the department’s/division’s overall goals and objectives.
Prepares and maintains accurate records of daily tasks in accordance with the department’s/division’s (or University’s) policies and procedures and assures timely communication with supervisor, staff, and students where appropriate.
Gathers data and prepares reports and other information/documentation for supervisory review related to the department’s/division’s programs and/or services, or one or more assigned components thereof.
Interacts with diverse populations of prospective students to counsel and explain admissions policy and procedures; discusses available academic programs; executes specific recruitment strategies (e.g. high school visits, college fair visits, and personal contact with prospective students, family member and school counselors) to achieve goals.
Assists with the planning and implementation of recruitment events.
Gathers information from external and internal sources to identify and understand how various factors impact assigned territories; evaluates the information to develop strategies within assigned recruitment territory.
Remains informed of current developments and procedures pertinent to duties; participates in staff development activities; attends meetings, conferences, and other events.
Other Functions and Responsibilities: Assists with training new hires.
Performs other related duties as assigned.
Equipment Operated: Computer and all other standard office equipment.
Work Schedule: Typically, Monday through Friday. Must be available for overnight travel, occasional evening and weekend hours.
Supervision Exercised: Supervision is exercised over staff and students.
Reports to: Associate Director
Qualifications And Competencies
Required Certifications, Training, and/or Licensures: Valid driver’s license.
Knowledge, Skills, And Abilities
Knowledge of: University policies and procedures*; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; English grammar and spelling; records management; office management; project management; policy administration; process improvement.?
Skill in: basic SQL and/or other relational database reporting tools; communication and public relations; use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*.?
Ability to: work in a technically oriented team environment, exercise judgment, meet established deadlines, manage multiple assignments, effectively communicate technical issues to staff; deal with problems involving several variables within familiar context; define problems, collect data, establish facts, and draw valid conclusions; determine material and equipment needs; calculate fractions, decimals, and percentages; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; prepare accurate documentation; maintain records according to established procedures; travel to and gain access to work site; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships.??
(*) Developed after employment.?
Minimum Qualifications: At least a bachelor’s degree in a related field and at least two years of related experience.
Preferred Qualifications: At least three years’ experience in admissions, or a related area of higher education; a bachelor’s degree in Computer Information Systems, Management Information Systems, or a student services or otherwise related field.
Manages the assigned area in the general oversight of operations and services as related to any assigned program, initiative, or objective, and may include supervision of staff. Works under direction and receives assignments and orders in general terms and is usually expected to complete an assignment within a determined time frame but is free to work out the details and sequences. Interprets regulations, policies, etc. for the guidance of other employees or the public; administers regulations and/or policies.
Position Information
Essential Functions and Responsibilities: Provides general oversight and administration of any assigned program, initiative, or objective, which should include supervision of staff. Assigns and reviews work; establishes timeframes for the completion of assigned tasks; trains and orients new employees; approves/disapproves requests for paid leaves; interviews candidates for employment and makes recommendations for hire; evaluates employee work performance; receives and responds to grievances; provides assistance with the development of unit work procedures and policies.
Researches and makes recommendations to supervisor regarding assigned area’s policies and procedures as it relates to completion of work and/or provision of services; administers regulations and/or policies.
Develops, implements, and distributes regular and ad hoc reports; reviews and evaluates reports for efficiency and effectiveness.
Directs and/or coordinates daily tasks related to one or more assigned components of a department’s/division’s overall programs and/or services.
Regularly communicates with supervisor and other staff, including student workers, as required or needed in the completion of daily tasks in support of the department’s/division’s overall goals and objectives.
Prepares and maintains accurate records of daily tasks in accordance with the department’s/division’s (or University’s) policies and procedures and assures timely communication with supervisor, staff, and students where appropriate.
Gathers data and prepares reports and other information/documentation for supervisory review related to the department’s/division’s programs and/or services, or one or more assigned components thereof.
Interacts with diverse populations of prospective students to counsel and explain admissions policy and procedures; discusses available academic programs; executes specific recruitment strategies (e.g. high school visits, college fair visits, and personal contact with prospective students, family member and school counselors) to achieve goals.
Assists with the planning and implementation of recruitment events.
Gathers information from external and internal sources to identify and understand how various factors impact assigned territories; evaluates the information to develop strategies within assigned recruitment territory.
Remains informed of current developments and procedures pertinent to duties; participates in staff development activities; attends meetings, conferences, and other events.
Other Functions and Responsibilities: Assists with training new hires.
Performs other related duties as assigned.
Equipment Operated: Computer and all other standard office equipment.
Work Schedule: Typically, Monday through Friday. Must be available for overnight travel, occasional evening and weekend hours.
Supervision Exercised: Supervision is exercised over staff and students.
Reports to: Associate Director
Qualifications And Competencies
Required Certifications, Training, and/or Licensures: Valid driver’s license.
Knowledge, Skills, And Abilities
Knowledge of: University policies and procedures*; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; English grammar and spelling; records management; office management; project management; policy administration; process improvement.?
Skill in: basic SQL and/or other relational database reporting tools; communication and public relations; use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*.?
Ability to: work in a technically oriented team environment, exercise judgment, meet established deadlines, manage multiple assignments, effectively communicate technical issues to staff; deal with problems involving several variables within familiar context; define problems, collect data, establish facts, and draw valid conclusions; determine material and equipment needs; calculate fractions, decimals, and percentages; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; prepare accurate documentation; maintain records according to established procedures; travel to and gain access to work site; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships.??
(*) Developed after employment.?
Minimum Qualifications: At least a bachelor’s degree in a related field and at least two years of related experience.
Preferred Qualifications: At least three years’ experience in admissions, or a related area of higher education; a bachelor’s degree in Computer Information Systems, Management Information Systems, or a student services or otherwise related field.
