What are the responsibilities and job description for the Customer Service Representative - Senior position at Your People Professionals?
Job Description:
We are seeking an experienced professional to join our team as a Member Service Representative II. In this role, you will be responsible for delivering exceptional customer service, processing financial transactions, and assisting members with their banking needs.
Key Responsibilities:
- Provide accurate and timely financial transactions
- Assist members with opening and closing accounts
- Resolve account-related inquiries and troubleshoot complex situations
- Ensure compliance with regulatory standards
- Participate in volunteer community events
- Perform administrative tasks
Requirements:
High school diploma or equivalent; at least 2 years of experience in a similar role; bilingual English/Spanish proficiency; proficient MS Office skills; strong communication and interpersonal skills.
