General Manager - Heritage Ranch Owners Association

Company Profile:

Located in San Luis Obispo County, CA, near the southeast shoreline of Lake Nacimiento, the Heritage Ranch Owners Association is a master-planned housing community with 16 separate and 2091 single-family residential lots, spread across approximately 9,250 total acres.  The amenities available to members include park’ pools; pickleball, tennis and basketball courts; an equestrian center; recreational barn; private marina with a launch ramp and boat slips and a campground with RV hookups.

Job Summary:

Reporting to the Board of Directors, the General Manager oversees all financial, operational and staffing management functions for the Association. 

Duties / Responsibilities:

Work closely with the Board of Directors, its officers and committees to develop operational, strategic planning and programming initiatives to increase value and benefits to the owners and stakeholders;

Develop short-term and long-term business/operational plans through the preparation and implementation of the annual budgets; provide oversight of finances and accurately and timely prepare and report related financial documentation;

Work closely with the Finance Committee to review monthly financials; facilitate Reserve Study updates and site reviews; develop key recommendations relative to other financial decisions as they arise in the course of business;

Manage staff in setting integrated goals/plans/programs supporting the Association’s priorities to include ensuring competent/motivated individuals are in place; support a culture focused on being responsive to the needs of the members and provide training and mentorship to the staff;

Manage human resources function to include recruiting, training, mentorship and disciplinary actions;

Proficient project management experience and ability to manage multiple projects simultaneously;

Maintain effective, professional relationships with representatives of the City of Paso Robles, Monterey and San Luis Obispo Counties and other regulatory and service agencies impacting Heritage Ranch;

Maintain awareness to the Board of any legislative changes and policies that impact the Association’s involvement with local, county, state and federal agencies impacting Heritage Ranch;

Help set agendas and organize agendas, board packets and minutes for monthly Executive and Open Session board meetings;

Act as a liaison between the board, staff and community; understand and advise the board on matters related to HOA governance, with respect to CA laws, as well as the governing documents of the Association;

Interface with and manage outside contractors and vendors.

Qualifications:

Bachelor’s Degree in Business Administration, Accounting, or related discipline; MBA preferred;

Certified Community Association Manager (CCAM), Professional Community Association Manager (PCAM), or related certifications, preferred;

At least 5 years of leadership experience within a large-scale community association environment, or City Manager role;

Proficiency with the preparation and implementation of budgets; accounting and strategic business planning;

Proficiency with project management;

Proficient public speaker and ability to maintain and develop internal and external strategic relationships;

Proficiency in software applications to include the MS Office suite of products, Teams and ability to learn and utilize new technologies;

Exceptional oral and written communication and interpersonal skills; 

Astute time management, attention to detail, accuracy, organizational, planning, effective multi-tasking, problem-solving, follow-through, customer service skills and ability to work to tight deadlines;

Ability to work effectively alone and within a collaborative team environment. 

Compensation:

$125,000 - $160,000 DOE annual base salary, for this full-time, exempt position paid bi-weekly on Fridays.

Benefits: 

Medical paid 100% for employee at the standard plan rate; buy-up to premium plan difference to be paid by employee;

Dental and vision paid 50% for employee by employer;

Life and Accidental Death & Dismemberment coverage paid 100% for employee;

Short-Term / Long-Term Disability coverage is optional but paid 100% by employee;

120 Hours (15 days) of paid vacation annually, which begins accruing on start date;

40 hours of standard CA paid sick time annually, which begins accruing on start date;

CalSavers retirement plan;

Monthly cell phone stipend;

13 paid public holidays.

Working Hours:

8:00AM – 5:00PM Monday – Friday

Location:

Paso Robles, CA – onsite position

Salary : $125,000 - $160,000