Office Manager

About Us:

At Your1DayFloor, we transform plain concrete into stunning, durable, and easy-to-maintain spaces—in just one day. We’re a fast-growing home services company serving the Miami Valley and beyond. Our core values are Trustworthy, Empathy, Accountable, and Motivated—which spell TEAM. That’s what we are, and we’re looking for a strong Office Manager to help us take our operations to the next level.

Position Overview:

We’re hiring a full-time Office Manager to organize and lead day-to-day operations. You’ll oversee customer support staff, manage office workflows, and assist with accounting, all while keeping the TEAM moving in sync. If you’re a self-starter with leadership instincts, strong organizational skills, and QuickBooks experience, you’ll thrive here.

Key Responsibilities:

Office & Team Management

• Oversee daily office operations, systems, and internal coordination
• Manage, support, and lead our customer support staff (including trailer note forwarding and scheduling coordinators)
• Create and optimize internal processes to improve workflow and communication
• Assist with onboarding, timesheets, vacation tracking, and HR coordination

Customer Experience & Support Oversight

• Be the first line of communication for customers via phone, email, and text
• Help resolve escalated service requests and coach team on customer satisfaction best practices
• Track project and appointment schedules, ensuring smooth coordination between sales and production

Accounting & Financial Tasks

• Process payments and deposits using QuickBooks Online
• Track project balances, invoices, expenses, and payroll coordination
• Work with our bookkeeper or accountant for reporting and monthly reconciliation

Qualifications:

• 2 years of experience in office management, operations, or administration
• QuickBooks Online experience is required
• Strong multitasking and problem-solving abilities
• Experience leading teams or managing support staff
• Familiarity with CRM or scheduling platforms (Jobber a plus)
• Excellent verbal and written communication
• Detail-oriented, self-motivated, and highly dependable

Preferred (Not Required):

• Familiarity with customer support ticket systems or dispatch coordination

Why Work With Us?

Company Culture:

We believe in creating a workplace where people love coming in each day. We work hard, communicate openly, and support one another like family. No drama, no micromanaging—just a motivated team working together to make customers happy and keep the business growing.

Growth Opportunities:

This role has room to grow into a senior operations or general manager position as the company expands. We’re committed to promoting from within and rewarding leadership.

Perks & Benefits:

• Pay: $23 – $27/hr (depending on experience)
• Paid time off holidays
• Casual but professional environment
• Employee discounts
• Fast-paced and rewarding atmosphere

How to Apply:

Submit your resume and a quick message telling us why you’d be a great fit for Your1DayFloor. We’re excited to meet the person who will help lead our TEAM from the front office.

Let me know if you want to also generate a social media caption, job graphic, or shorter version for Craigslist or Facebook Jobs!

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• QuickBooks: 1 year (Required)
• Office management: 2 years (Required)

Ability to Commute:

• West Milton, OH 45383 (Required)

Ability to Relocate:

• West Milton, OH 45383: Relocate before starting work (Preferred)

Work Location: In person

Salary : $23 - $27