What are the responsibilities and job description for the Bilingual Doctor's Administrative Assistant position at Youth Advocate Programs, Inc.?
Status: Full-Time Hourly FLSA Classification: Non-Exempt
Summary of the Position: Position is responsible to provide administrative support to the clinic. Also, responsible to coordinate psychiatric/psychological appointments, handle participant issues as needed, and participate in team meetings.
Major Responsibilities
- Coordinating participant billing by preparing authorization packets for state/MCO approval of participant hours; monitoring medical assistance eligibility daily for authorizations; handling all participants that come up non-eligible; and contacting the family and/or Medical Assistance as appropriate.
- Receive referring authority participant referral and schedule intakes
- Review and submit payroll paperwork and contact staff as needed to make corrections. Serve as liaison between staff and The Support Center to handle insurance, workers’ compensation, payroll, and accounting issues.
- Assist with the hiring of new employees by arranging interviews, processing new employee packets, and coordinating training for new hires.
- Assist parents and participants in time of need while maintaining high participant satisfaction; maintain detailed notes of all conversations in the appropriate participant file.
- Schedule and coordinate psychiatric or psychological evaluations and prepare necessary paperwork prior to the appointment.
- Complete administrative duties as assigned
Qualifications/Requirements: High School diploma or GED required, with one-year certification from technical school.
- Five years related experience/training providing a variety of administrative assistance including billing, human resource, and general office support.
- Prefer experience working in youth services, community programs, or program development.
- Computer knowledge is necessary, specific skills will be evaluated upon interview.
- Some understanding of insurance and third-party billing helpful.
Bi-Lingual/Spanish Speaking is preferred but not required.
Position requires reliable transportation, valid driver’s license, and current automobile insurance coverage.
Benefits Available:
- Medical/Prescription
- Dental
- Vision
- Short Term Disability
- UNUM Supplemental Insurance
- Employee Assistance Program
- Paid time off
- Holiday Pay
- 403(b) Retirement Savings Plan.
Youth Advocate Programs, Inc. is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics, or disability unrelated to job performance or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.
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