Demo

Front Desk Associate

Youth Enrichment Brands
RI Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/7/2025

A SafeSplash Front Desk position primarily involves greeting and assisting customers at a SafeSplash Swim School location, managing class registrations and appointments, handling customer inquiries, maintaining a welcoming lobby environment, and ensuring smooth operations at the front desk, all while delivering exceptional customer service

Key responsibilities may include :

  • Customer interaction :

Welcoming clients, answering phone calls, addressing inquiries, and providing information about classes and schedules.

  • Registration and scheduling :
  • Processing new customer registrations, booking swim lessons, managing class schedules, and updating client records.

  • Retail sales :
  • Assisting with retail merchandise sales at the front desk.

  • Lobby management :
  • Maintaining a clean and organized reception area, ensuring proper signage, and addressing customer needs.

  • Administrative tasks :
  • Managing appointment calendars, handling payments, and maintaining accurate customer data.

    Essential skills for a SafeSplash Front Desk role :

  • Excellent communication and interpersonal skills
  • Strong customer service focus
  • Ability to multitask and prioritize tasks
  • Proficiency in computer systems for managing customer information and scheduling
  • Detail-oriented with a focus on accuracy
  • Learn More

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