What are the responsibilities and job description for the CWES Program Manager - YSSNI position at YSS?
YSS is looking for a passionate and committed Program Manager to join our team, overseeing our CWES (Crisis and Wellness Emergency Services) and Adolescent Residential programs. This role includes supervising staff, ensuring high-quality service delivery, maintaining adherence to standards and guidelines, and fostering collaboration internally and externally. Responsibilities include:
- Supervising all relative staff and interns.
- Managing hiring, training, and performance management to foster a professional and collaborative environment.
- Collaborating with program directors to ensure effective service delivery and adherence to organizational standards.
- Overseeing the implementation and fidelity of treatment programs, ensuring services are provided in a nurturing and safe environment.
- Developing strong staff and client schedules and ensure all client documentation is completed regularly.
- Conducting regular reviews of program efficiency and compliance with accreditation standards, addressing areas for improvement.
Please note that this description is not intended to be a complete list of the responsibilities required for this position. Duties may change at any time, with or without notice.
What you can expect in return...
We believe in your potential, we meet you where you are, and we invest in your future.
In addition to a welcoming workplace, collaborative and supportive colleagues, and mission-driven work that creates hope and opportunity by putting kids first, YSS offers the following benefits for this part-time position:
- Medical, dental, vision, and life insurance
- Supplemental accident, critical illness, and hospital indemnity insurance
- Accrued PTO, plus paid time off for holidays, your birthday, and volunteering
- Employee Assistance Program
- Employee recognition program
- Personal wellness programs
- Pet insurance discounts
- PSLF Program qualification
- Retirement offerings
- Training opportunities
We want to create a world where youth are valued and empowered to stand strong. To do this, we ask our staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a Can Do Spirit.
Required Qualifications
- Bachelors degree in Human Services or a related field.
- Minimum of four years of experience in youth services, with at least two years in a supervisory role.
- Strong communication, critical thinking, and collaboration skills.
Preferred Qualifications
- Previous experience in managing residential or crisis facilities.
- Is patient, empathetic, and passionate about helping others.
- Speaks a language(s) in addition to English.
- Has personal knowledge and understanding gained through lived experience and the ability to draw on that experience to support others on the journey to stability, recovery, and healing.
About YSS
One of Iowa's oldest and largest, youth-serving, nonprofit organizations, YSS's mission is to create hope and opportunity by putting kids first. We offer education, counseling, and stability to help youth succeed. With a diverse leadership team and a new 50-acre recovery campus opening in 2024, YSS is growing and evolving to meet the needs of our communities. For more about YSS, visit https://www.yss.org/.
YSS is an Equal Opportunity Employer committed to fostering a diverse, equitable, and inclusive workplace. We believe that our strength lies in the unique perspectives and backgrounds of our employees. We strive to create an environment where all individuals are treated with respect and have equal opportunities to succeed. Our ongoing efforts to promote diversity and inclusion are central to our mission, and we are dedicated to continuous improvement in these areas.
YSS is a nicotine-free workplace.
The YSS Hiring Process
Communication with applicants is done primarily via email from our Paycom system. Please check your messages regularly. If you don't see messages in your inbox, please check your spam/junk folder. If you have questions about your application, please email recruitment@yss.org.
- Application - Complete an online application at https://www.yss.org/ysscareers/.
- Assessment Applications are reviewed for qualifications.
- Interview Initial phone interviews or direct in-person/virtual interviews..
- References Submit name, title, email, and phone number for three or more references.
- Pre-employment Screening YSS conducts criminal background checks and motor vehicle checks. If applicable, professional licensure is also verified.
- Offer Selected applicants will receive a formal offer of employment in the Paycom system.
- New Hire Meeting - You must schedule and attend this meeting before you can begin working or getting paid.
