What are the responsibilities and job description for the Assoc Manager, HR Tech Change Management position at Yum! Brands?
Yum! Brands is looking for an experienced Assoc Manager, HR Technology Change Management to support the seamless adoption of new HR systems and processes across our global workforce. We are undergoing an exciting Digital HR transformation to modernize our HR technology landscape. This role is critical in ensuring that innovative technology initiatives are embraced by employees and stakeholders, driving a culture of digital innovation, global first mindset, and supporting the success of our strategic objectives.
Salary Range : $, to $, annually bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.
Position Overview
The Assoc Manager, HR Technology Change Management will play a key role in driving successful adoption of HR solutions across Yum! Brands. This role will lead and develop change management strategies as well as the execution of the plan. This OCM lead will prioritize and guide the development of communication materials alongside the Corporate communications team for all People and Culture initiatives. The change lead will provide and enable global user support, develop and maintain digital training resources. In addition, the analyst will support the global HR community to provide insight and visibility to the change calendar, answer questions regarding the applications supported and facilitate the creation of SharePoint sites for collaboration. The change lead will be responsible for People and Culture resources for the People and Technology Center of Excellence, and ensure the ongoing availability and accuracy of resources.
The ideal candidate will have a strong background in change management with experience in HR technology implementations and providing global support for HR systems. This role requires excellent communication, organizational, and technical skills to ensure that all employees, regardless of geography, are engaged and supported during HR technology changes.
Responsibilities
- Change Management Strategy & Planning :
Lead and implement comprehensive change management plans for HR technology implementations and upgrades, aligning with Yum! Brands' business priorities and strategic objectives.
Partner with HR, IT, Shared Services and functional teams across Yum! Brands to capitalize on scale and harmonize service delivery. Identify key stakeholders, assess impacts, and ensure global user support is in place.
Develop and deliver clear, engaging, and consistent communication strategies to inform employees globally about HR technology changes. This includes writing newsletters, presentations, and video updates to reach diverse audiences.
Develop, plan and execute digital delivery programs for the centers of excellence, global stakeholders and leaders, and end-users to ensure smooth adoption. Build and oversee a centralized SharePoint site to house all organizational change management materials, including training documents, job aids, workflows, and FAQs.
Build the Yum global change calendar, coordinating key milestones and ensuring alignment between the HR function, D&T, L&D, Brands, and business leaders. Ensure the change calendar is visible to all HR leadership team, stakeholders and regularly updated with upcoming technological changes, business cycles and adoption timelines.
Identify and define KPIs related to change management activities, track and analyze user adoption, training progress, and issue resolution timelines. Prepare regular reports for senior leadership, highlighting key metrics, progress updates, and recommendations for improvement.
Qualifications
Bachelor’s degree in Human Resources, Communications, Information Technology, Business Administration, or a related field.
Benefits : Employees (and their eligible family members) may enroll in the following types of insurance coverage : medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA / HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our (k) plan. Yum! provides weeks of vacation, paid sick leave, paid holidays, a floating day off and paid days for volunteer time each calendar year. To learn more about working at Yum! -
