What are the responsibilities and job description for the Business Ops Manager position at yumwoof!?
Job Description
Job Description
Yumwoof is hiring a Business Ops Manager to support our founders by turning ideas into execution, creating processes, managing people, and solving complex problems as they arise. This role is about ensuring projects get completed efficiently, holding the team accountable, and keeping operations running smoothly.
Role Overview
You’ll work closely with our founders to break down strategic priorities into actionable tasks, oversee execution, and remove roadblocks. This role requires strong problem-solving skills, process optimization, and the ability to manage people and projects effectively. You’ll be responsible for keeping the team aligned, ensuring deadlines are met, and stepping in wherever needed to drive progress.
Responsibilities
Turn ideas into tasks—break them down, assign roles, and oversee execution with the team.
Join calls, meetings, and crises—capture action items and drive follow-through.
Keep a pulse on business needs—track reports, follow up with the team, and surface key updates. Thinking ahead, double checking things within the company.
Handle a mix of tasks—Shopify updates, financial admin, research, and ad hoc projects.
Step in where needed—troubleshoot surprises, push projects over the finish line, and keep things moving.
Optimize workflows in ClickUp—streamline processes and improve efficiency.
Manage vendor forms and ensure timely submissions.
Write and send monthly investor updates.
Download, organize, and track financials and bills.
Update and refine pitch decks as needed.
Draft emails and respond on behalf of the executive team.
Fill HR gaps—find and oversee people when tasks need external execution.
Manage legal and compliance admin—track contracts, NDAs, and filings.
Required Experience & Skills
3 years experience in an operations, executive support or project management role.
You religiously create to-do lists and never forget anything.
You are a problem-solver who anticipates needs and takes initiative.
Highly organized, strong attention to detail, and you always follow-through.
Fantastic writing skills.
Experience with project management tools (we use ClickUp).
Comfort with financial tracking, reporting, and basic admin tasks.
Experience in DTC, e-commerce or startups is a plus.
Shopify, ClickUp, Canva, Excel
University degree required