Hotel Sales Coordinator - Lennox Miami Beach Hotel

The mission of Yurbban Hospitality Group is to make people happy through project management related to the tourism sector and following these values:

WOW! We look to surpass expectations in the small and big details.

CONSCIOUS: We want to improve the world and we collaborate on social responsibility projects.

HONEST: We are honest and have integrity in our decisions.

PASSION: We dare to constantly learn and reward initiative.

TEAM: We are a team, we avoid hierarchies and we strive to create a community amongst ourselves that is beyond work.

We currently operate lodging and restaurants in cities like Barcelona, Madrid, Sevilla, Miami and Bogotá under the brands Yurbban Hotels, UMA House by Yurbban, UMA Suites, The Spot for Living and Spotty Hostels.  We are looking for someone who will maximize the hotel's revenue potential through the active sale of rooms, spaces and other services the hotel may offer. This position involves developing and executing sales and marketing strategies that attract new customers and increase loyalty of existing customers.

About the role:

• Monitoring sales and FIT emails
• Creating invoicesCollecting/follow up on payments
• Closing groups upon departureManaging rooming lists and balancing house for groups reservations
• Building database and assisting in outreach
• Pull monthly production reports as directed by DOSM
• Help with contracts execution.
• Add groups to Opera.
• Fully manage Tripleseat, F&B and all other leads that come through Manage BEOs and Menus development/changes with kitchen VIP amenities.
• Availability to work events.
• Creation of Resumes and responsible for communicating information to team members
• Upkeep of all sales files - physical and in the cloud.
• Plan and implement together with the Director of Sales & Marketing team actions to achieve the established results.
• Keep abreast of industry events and statistics that may impact sales to understand emerging trends in your area.
• Analyze the local market and competition to identify unique sales opportunities through industry reports, benchmarking tools, net working, events and seminars, tourism offices and chambers of commerce.
• Manage key accounts, maintaining a close relationship and establishing strategies for their growth and loyalty.
• Prepare and present regular sales reports to management and together with the Director of Sales & Marketing, and Revenue team, including sales forecasts, competitor analysis, market trends, and sales performance.
• Collaborate with the marketing and public relations teams to promote hotel visibility, participate in industry events, and negotiate advertising contracts.
• Coordinate with various hotel departments to ensure that guest needs and expectations are met.
  
  
  

What do you need?

• Studies: Bachelor's degree in Business Administration, Marketing, Hospitality or related field.
• Languages: English and Spanish. Third language will be desirable
• Demonstrated experience in a sales position, preferably in the hospitality industry.
• Skills: Negotiation, customer orientation, anticipation, dynamism, enthusiasm and commitment.
• Monday to Friday (Weekends as needed).
  
  
  

Benefits

• Vision, dental, alternative care
• Retirement Plan
• Paid Time off & Holidays paid
• Competitive salary
• Discounts on branded products.
• Joining a young company committed to the welfare of its employees.
• Career plan within the company.
• Training and Continuous Innovation.
• Regular afterworks, teambuildings & more