Senior Account Manager - Freight Forwarding

About the Role

This position is responsible for generating new business and growing existing accounts within specified regions. The ideal candidate will possess strong sales acumen, excellent communication skills, and ability to navigate complex logistical challenges.

Key Responsibilities:

• Sales and Business Development:
• Identifying new business opportunities and closing deals.
• Building relationships with key decision-makers and maintaining existing customer relationships.
• Developing and implementing strategies to increase market share and revenue growth.
• Account Management:
• Managing existing accounts to ensure high levels of customer satisfaction and loyalty.
• Addressing any transportation-related issues promptly and efficiently.
• Working closely with operations teams to resolve customer concerns.
• Interdepartmental Collaboration:
• Liaising with various departments to ensure seamless coordination of customer needs.
• Providing updates on market trends, competitor activity, and other relevant information.
• Participating in local business activities to promote the company brand and value proposition.

Requirements

• Relevant education or equivalent work experience in logistics or a related field.
• Proven track record of success in sales and business development.
• Excellent communication, negotiation, and problem-solving skills.
• Able to work independently with minimal supervision and as part of a team.