Office Manager

At Yutka Fence, we’re on the lookout for an Office Manager who embodies our core values of Progress, Professionalism, and Integrity. This is your opportunity to make a significant impact in a fast-paced environment where adaptability and innovation are key!

What You'll Do: 

• Lead Office Operations: Manage and mentor our Customer Service Manager and Administrative Assistant, ensuring smooth office activities from project initiation to invoicing. 
• Focus on Continuous Improvement: Identify areas for enhancement within office operations and drive initiatives that lead to measurable improvements in efficiency and effectiveness. 
• Drive Innovation: Foster a culture of creativity by encouraging team members to explore new ideas and solutions that can optimize processes and improve service delivery. 
• Design Scalable Processes: Develop and implement office workflows that are built to scale as the company grows. Focus on creating efficient systems that maintain productivity and quality during periods of rapid growth.  
• Leverage AI & Automation: Identify and implement AI-driven tools and automation solutions that reduce manual tasks, increase efficiency, and free up resources for high-value activities. 
• Set Performance Metrics & Track Progress: Establish performance metrics for both office operations and marketing initiatives, developing dashboards and automated reporting systems to ensure goals are being met efficiently. 
• Manage Marketing Coordination: Oversee marketing project coordination by balancing internal team resources and outsourcing specialized tasks like video creation, editing, and content production to external vendors when needed. 
• Automate Reporting Systems: Build and maintain automated reporting tools that allow leadership and teams to track key metrics in real-time and make data-driven decisions. 
• Virtual Assistant (VA) Management: Coordinate the use of VAs during peak seasons or times of high demand, ensuring that tasks are completed efficiently and in line with business objectives. 
• Collaboration Across Teams: Work with different departments to ensure office operations and key projects align with company objectives and timelines. 
• Deliver Customer Excellence: Support the customer journey by engaging with leads, scheduling estimates, and ensuring customer satisfaction throughout the process. 
• Resolve Challenges: Tackle installation issues with effective communication and proactive solutions to keep projects moving forward. 
• Develop Your Team: Oversee recruitment, onboarding, and training of new staff members while fostering a positive work culture that encourages accountability and open communication. 

What We Offer: 

• Competitive Salary: $75,000 - $90,000 per year 
• Comprehensive Benefits: Simple IRA 3% match, paid time off, health insurance, eligible for profit-sharing 
• Work-Life Balance: Monday to Friday (Day Shift) from 8 AM-5 PM (8 hours with 1 hour lunch break per day, 40 hours per week), plus additional time as needed 
• Growth Opportunities: Be part of a culture that values continuous improvement and professional development 

Who You Are:

• Experienced Leader: 3 years in office management or a similar role in a customer-facing environment. 
• Tech-Savvy Innovator: Strong IT skills with a knack for implementing technology solutions that improve efficiency. 
• Effective Communicator: Excellent interpersonal skills to interact professionally with customers and team members alike. 
• Accountable Team Player: Proven ability to hold team members accountable while providing constructive feedback. 

Why Yutka Fence?

At Yutka Fence, we believe in creating an environment where every team member strives for progress, acts with professionalism, and upholds integrity as the highest standard. As our Office Manager, you will be the backbone of our operations, leading by example and driving these values forward every day. Want to learn more about us? You may visit www.yutkafence.com.

Qualifications

If you are an innovative Office Manager who thrives on continuous improvement, embraces innovation, and is skilled in developing scalable processes, we want to hear from you! Please submit your resume along with a cover letter that highlights your experience in: 

• Continuous Improvement: Specific examples of how you've enhanced office operations through innovative solutions. 
• Innovation: Instances where you have introduced new ideas or technologies that positively impacted your team or organization. 
• Scalable Processes: Your approach to creating processes that can grow with the business while maintaining efficiency. 

Send your resume together with your cover letter at ea@yutkafence.com. Join us at Yutka Fence and help us elevate our operations through your expertise in continuous improvement and innovation!