LGBTQ+ & Supportive Services Generalist

Description

Status: Full Time

Hours: 40 hours/week 

Company Sponsored Time: We are piloting a 4-day, 32-hour work week, and YWCA will provide this role 8 hours of Company Sponsored Time for you to use on Fridays to maintain work-life balance while maintaining pay at 40 hours a week.  

Pay Range: $25/hour $1 bilingual differential

Benefits: Visit our Benefits and Perks Tab by Clicking Here  

Mission: We’ve identified the day-to-day responsibilities linked to each position. In addition to the position specific responsibilities provided below, each YWCA Clark County employee must share responsibility for upholding and modeling the organization’s core value on a daily basis. 

• Gain approval for, track, and participate in activities that meet the organization's 1% for Social Change initiative. 
• Incorporate the YWCA’s commitment to social justice by understanding how racism, sexism, classism, and other oppressions intersect and are embedded in institutions. Seek opportunities for continued learning about racial, gender and class equity.
• Assure that participants, staff, volunteers, and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
• Provide leadership and direction to program staff, ensuring YWCA’s commitment to racial and gender justice is embedded in program decisions and operations. 
• Think through the lens of racial equity and its intersections with poverty. Use the core principles of anti-racism and grounding those principles in all daily tasks

Direct Services and Program Support:

• Provide a survivor-centered, empowerment-based approach to advocacy, effectively supporting survivors in identifying their own needs and goals and increasing survivor safety.
• Serve as the primary contact for community partners that provide LGBTQ specific services, and provide culturally responsive domestic violence advocacy to survivors who prefer to work with the LGBTQ Supportive Services Generalist. 
• Work independently to complete assigned tasks and, in collaboration with the Director of Community Services and Outreach, provide training support to SafeChoice staff.
• Act as primary staff facilitator for domestic violence support groups
• Provide ongoing coordination and supervision of volunteers and interns related to supportive services
• Be available to direct service advocates to provide guidance and support as needed, and stay up to date on best practices for serving LGBTQ survivors of domestic violence. 
• Co-facilitate trainings and conduct presentations on domestic violence, oppression, dynamics of intimate partner violence in LGBTQ relationships, and cross-cultural advocacy for staff, volunteers and community partners. 
• Utilize strong de-escalation and empowerment skills to best support survivors and families impacted by domestic violence and to minimize the effects of secondary trauma.
• Proactively maintain yearly domestic training requirements as required.
• Be present for and appropriately participate in staff meetings as required.
• Ability to be flexible with supportive services which may fall outside of regular business hours
• Maintain a calm and professional demeanor while working in a high-stress and unpredictable environment.
• Maintain appropriate personal/professional boundaries with participants and co-workers to maintain clear, open, and unbiased lines of communication.  

Requirements

There is a strong social justice component to all program positions within YWCA, requiring critical thinking through the lens of racism and intersections with poverty and other forms of oppression. Knowing the core principles of anti-racism and grounding those principles in everyday work are required job skills and core values.

Related Experience

• At least year experience in domestic violence advocacy. 
• Current driver’s license and/or ability to commute throughout Clark County to fulfill job responsibilities.
• At least 6 months experience facilitating support groups. 
• Experience training staff or vounteers preferred.

Required Knowledge

• Knowledge and understanding of the issues, needs and interests of LGBTQ individuals and knowledge of the spectrum of gender identity and transgender issues.
• Understanding of intersecting oppressions, empowerment, and the dynamics of domestic violence.
• Proficient in MS Office products.

General Requirements

• Complete and pass a background check;
• Complete the training requirements, pursuant to WAC 388-61A-1085;
• Strong ability to lead: generalists make sure daily work gets done, and support co-workers with training.
• Ability to work in a team: modify the way a challenge is resolved if it is in the best interest of the organization and participants to do so. 
• Strong organization skills: maintain a strategic focus while simultaneously managing multiple projects, deadlines, goals, and program needs. 
• Strong problem-solving skills: resourceful and able to resolve challenges while knowing when it’s time to stop and ask questions or seek additional guidance. 
• Strong technological skills: effectively use common software programs (like MS Office, Excel, and PowerPoint) to fulfill position related expectations. 
• Strong soft-skills: adapt work and communication style to mitigate unnecessary tension, improve efficiency, increase morale, and make programmatic improvements with little or no prompting.

Don't meet every single requirement after reading through this post? You may be just the right candidate for the role or future roles, and please know we value lived experience! Studies have shown that due to white supremacy culture, systemically oppressed communities are less likely to apply to jobs unless they meet every single qualification. YWCA Clark County is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.    

Salary : $25 - $26