What are the responsibilities and job description for the Housing Stabilization Case Manager position at YWCA Greater Harrisburg?
The YWCA Greater Harrisburg is seeking a full-time Housing Stabilization Case Manager. This position is responsible for implementing trauma-informed case management, advocacy, and supportive services and rental assistance for community-based housing participants who are or have been victims of human trafficking or youth at-risk for human trafficking.
Position Details:
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Position Details:
- Hours: 37.5 hour work week; Monday-Friday 8am-4pm; some on-call as needed
- Pay rate $20.51/hr
- Providing weekly case management services to program participants
- Developing housing stabilization specific goal plans in collaboration with program participants and monitoring progress
- Identifying barriers to service provision and housing stabilization and assisting participants with overcoming such barriers
- Utilizing trauma-informed and victim-centered service approaches
- Provide information and education to program participants to understand the risks of human trafficking and tactics of traffickers
- Collecting client and service data and entering datatimely into case management systems
- Maintaining accurate and timely case notes and client notes
- Building and maintaining collaborative relationships with area landlords
- Support department crisis and shelter services including answering hotline calls, assessing walk-in client needs, providing medical/legal accompaniments, shelter intakes and general shelter support, and other crisis needs as identified
- Serve as on-call advocate for open shifts and holiday shifts as assigned
- A strong commitment to the YWCA Greater Harrisburg’s mission and values
- Bachelor’s degree in human services, social work, criminal justice or related field and previous experience serving children who have experienced trauma. Associates Degree and at least 3 years professional experience may be substituted
- Skilled in working with sensitive issues and commitment to respecting the confidentiality of program participants
- Demonstrated knowledge of Dauphin County resources and social/human service systems
- Demonstrated ability to work effectively as a team member and contribute positively to workplace
- Demonstrated problem-solving approach to concerns and challenges
- Strong time management and organizational skills
- Exceptional written and verbal communication skills and an ability to demonstrateprofessionalism and emotional intelligence
- Multilingual, bi-cultural individuals strongly encouraged to apply
- Must have reliable, personal transportation for travel throughout Dauphin County, driver’s license, insurance, and clean driver’s history
- Must be able to provide Child Abuse, State Police, and FBI clearances
- Medical, Dental, and Vision Insurance
- Employee Assistance Program
- Flexible Spending Account
- Life Insurance
- Generous PTO and Sick Time
- Professional Development Assistance
- Pension Retirement Plan
- 11 Paid Holidays
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