Development and Volunteer Coordinator

eliminating racism

empowering women

YWCA Lancaster

YWCA Lancaster is looking for a part-time Development and Volunteer Coordinator, who is an integral part of our team.

Under the direction and supervision of the Chief Development Officer, the Development and Volunteer Coordinator provides administrative, technical, research, data entry, and data quality assurance.

What your day looks like :

• Provides accurate and timely EveryAction database related support for reporting, survey creation, and dashboard.
• Provides assistance in creation, maintenance, and reporting event sites and special event giving pages.
• Provides support for donated income processing in conjunction with finance.
• Maintains and provides knowledge-based support for mailing list, coding, alerts, Outlook Connector, and other communication features in EveryAction.
• Performs data quality assurance functions and is responsible for duplicate account identification and resolution.
• Maintains and updates the EveryAction based Thank You and Payment acknowledgement processes.
• Prepares and understands detailed analysis of account data.
• Serves as the database representative on cross functional teams as assigned.
• Provides assistance related to support to all members of the Development and Communications / Marketing team.
• Other EveryAction team support and / or special projects as assigned.
• Organizes, coordinates, and manages the recruitment of volunteers for the board, various committees, departments and events.
• Works with social, civic and local organizations to develop partnerships where appropriate, to develop and / or utilize volunteers.
• Develops and implements training programs for all volunteers.
• Maintains updated records on all volunteers.
• Sets up and attends volunteer meetings Reports to staff on volunteer activities as needed.
• Recommend and develops ongoing volunteer utilization.
• Develops and implements a volunteer recognition program.
• Develop and implement goals and objectives for the volunteer program which reflect the mission of the organization.
• Access the need for volunteers to enhance programs and events.
• Develop a budget for the volunteer program activities.
• Conduct ongoing evaluation of the programs and services delivered by volunteers and implement improvements as necessary.
• Identify volunteer assignments that provide meaningful work for volunteers and write the volunteer position descriptions in consultation with staff as appropriate. Develop and implement an intake and interview protocol for potential volunteers to ensure the best match between the skills, qualification, and interests of the volunteer and the needs of the organization.
• Train staff to work effectively and cooperatively with volunteers.
• Prepare an annual report on the contribution of the volunteer program to the organization.
• Other duties as assigned.

Who you are :

Who we are :

YWCA Lancaster is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. Everything we do is based on the belief that all women and families have the right to be safe and choose the direction of their lives. Since 1889 , we have served children and adults in the community through a variety of programs. Current offerings include the Racial Equity Institute, Dorothy Height Book Club and Lunch & Learns on current topics; Kepler Hall residence, home to fifty women, men and children; YWonderful Kids providing child enrichment for ages six weeks to five years and before / after school care in a number of settings; Sexual Assault Prevention and Counseling Center with a 24 hour hotline and no-cost professional counseling for survivors of sexual assault and their significant others. Our programs address the fact that far too many individuals experience violence, and lack economic security, and these issues disproportionately impact women and people of color. If we want to empower all women, we must also tackle racism.When all women and families can reach their full potential, our communities thrive.

We are always looking for talented individuals to join our team. As a progressive company with strong cultural values, we offer a professional working environment and a competitive benefits package as well as the opportunity for personal and professional growth.

Equal Opportunity Employer

YWCA is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.