Demo
Salary Resume Critique Job Openings

Shelter Benefit Specialist (DSS)

Ywca Of Schenectady
Schenectady, NY Full Time
POSTED ON 4/10/2025
AVAILABLE BEFORE 5/9/2025

Job Description

Job Description

About YWCA NENY

Established in 1888, YWCA NENY has a long history of adapting programs to meet the evolving needs of our community. Our mission is to eliminate racism, empower women, and advocate for peace, justice, dignity, and freedom for all. We welcome individuals from diverse backgrounds who possess the skills and qualifications for our available positions.

Job Summary

The Shelter Benefit (DSS) Specialist provides vital support and advocacy to domestic violence survivors in our shelter. This role includes assisting clients with Department of Social Services (DSS) paperwork, coordinating benefits, maintaining accurate records, and ensuring clients' basic needs are met. The DSS Specialist also provides emotional support, facilitates access to community resources, and fosters connections with local agencies.

FLSA Category : Non-Exempt

Compensation : $21 - $23 Per Hour

Key Responsibilities :

  • Provide trauma-informed guidance and support to survivors of domestic violence.
  • Maintain knowledge of legal and social service systems and community resources.
  • Assist clients in completing DSS applications and action plans.
  • Coordinate with DSS and internal finance teams regarding client arrivals, departures, and billing.
  • Stay informed about DSS benefits for domestic violence survivors.
  • Foster relationships with Schenectady County DSS and other relevant agencies.
  • Maintain client files, documentation, and reports in compliance with agency policies.
  • Transport clients to DSS appointments as needed.
  • Answer hotline calls and provide crisis intervention, support, and referrals.
  • Conduct client intake and orientation to shelter guidelines.
  • Perform other duties as assigned.

Qualifications :

  • Associate’s or Bachelor’s degree in human services, social work, or a related field OR at least three years of experience in domestic violence, crisis intervention, human services, or social services.
  • Knowledge of domestic violence, crisis intervention, trauma-informed care, and social service resources.
  • Strong problem-solving and communication skills.
  • Proficiency in Microsoft Office, database management, and internet use.
  • Ability to work with diverse populations and maintain confidentiality.
  • Valid NYS driver’s license with a clean driving record; ability to drive agency vehicles.

    • Physical & Additional Requirements :

  • Ability to lift up to 40 lbs and navigate stairs.
  • Periods of sitting, standing, and reaching in an office and shelter setting.
  • Pass required role checks.

    • EEO Statement

    YWCA NENY is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We do not discriminate on the basis of race, ethnicity, gender identity, sexual orientation, religion, age, disability, or any other protected status. All qualified applicants are encouraged to apply.

    Full Time - Monday - Friday 9am - 5pm EST

    Salary : $21 - $23

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Shelter Benefit Specialist (DSS)?

    Sign up to receive alerts about other jobs on the Shelter Benefit Specialist (DSS) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $58,812 - $73,278
    Income Estimation: 
    $65,036 - $83,221
    Income Estimation: 
    $70,688 - $86,333
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Ywca Of Schenectady

    EHWS Center Coordinator
    Ywca Of Schenectady
    Hired Organization Address Schenectady, NY Full Time
    About YWCA NENY Since its inception in 1888, YWCA NENY has remained at the forefront of innovation, continuously adaptin...
    Child Care
    Ywca Of Schenectady
    Hired Organization Address Schenectady, NY Full Time
    Calling All Superhero Lead Teachers for Pre-School Adventures! Position : Infant and toddler Lead Teacher Extraordinaire...
    View More Jobs at Ywca Of Schenectady

    Not the job you're looking for? Here are some other Shelter Benefit Specialist (DSS) jobs in the Schenectady, NY area that may be a better fit.

    Health Benefit Rep - Albany

    Fidelis Care, Schenectady, NY

    Emergency Shelter Coordinator

    Bethesda House of Schenectady, Inc., Schenectady, NY

    View More Jobs

    AI Assistant is available now!

    Feel free to start your new journey!