FJC Community Response and Engagement Manager

Position:  FJC Community Response and Engagement Manager

Full Time Equivalency:   Full-time

Hours/Week:  40 hours/week

Compensation range:  $58,000  - $60,000

Reports to:  VP of Domestic Violence and Residential Services

Direct Report(s): 1

Internal Job Code: FJC-CRE-M

Date Posted: 1/6/2025

Organization Overview

Since 1906 YWCA Utah has been a voice for women, a force for change, and a place for hope. Our enduring belief is that better lives for women – all women – will lead to stronger families and communities.  YWCA is Utah’s most comprehensive provider of family violence services; our programs include walk-in services and a crisis line, emergency shelter, transitional housing, children’s programs, and a vast array of supportive services. In addition to our work in the area of family violence, the YWCA also reaches out broadly into the community with offerings for every woman, including a nationally accredited child care and early education center, leadership opportunities for women at all life stages, and opportunities to participate more fully in civic life. YWCA Utah is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.

Mission: YWCA Utah is dedicated to eliminating racism, empowering women,

and promoting peace, justice, freedom, and dignity for all.

Benefits – 30 hours/week or more

In addition to being a part of an organization dedicated to race & gender equity in Utah, benefits of working at YWCA include: 

• Paid parental leave (six weeks after 12 months of employment)
• Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week)
• Health and dental insurance eligibility for employees, partners, and dependents
• 11 paid holidays
• Employer retirement contribution of up to 10.5% of gross annual salary when eligible
• Professional development with internal and external training opportunities
• Free Employee Assistance Program providing counseling options to employees, partners, and dependents

Position Summary

The FJC Community Response and Engagement Manager is a vital role dedicated to strengthening relationships and enhancing collaboration among community partners, service providers, and stakeholders to support survivors of domestic violence. This position is primarily focused on community coordination and engagement (80%), with additional responsibilities in operational and administrative support (20%). The ideal candidate will possess strong interpersonal skills, a trauma-informed approach, and a passion for creating impactful connections that benefit survivors.

Key ResponsibilitiesCommunity Engagement (80%)

Coordinated Community Response:

• Develop and coordinate 6-8 Coordinated Community Response meetings per year with key partners.
• Host these meetings and foster meaningful dialogue to improve community collaboration.
• Build and maintain relationships with victim service providers to strengthen survivor support networks.

Advocacy Network Development:

• Participate in community coalitions and other MDT teams support in county-wide advocacy network.
• Invite partnering police departments’ victim advocates and community-based advocates in Salt Lake County to meet quarterly to share best practices and improve collaboration.
• Work collaboratively to ensure survivor needs are prioritized across the network.

Outreach and Relationship Building:

• Establish and nurture partnerships with diverse organizations, focusing on underrepresented communities, including deaf/hard of hearing, refugees, undocumented individuals, racial and ethnic minorities, and LGBTQ populations.
• Represent the FJC at public events, giving impactful tours, presentations, and speeches to promote its mission and services.
• Design and execute engaging events such as resource fairs and awareness campaigns to connect survivors with critical resources.
• Collaborate with partners to host workshops and training sessions that reflect survivor needs and community priorities.
• Lead the development and execution of innovative marketing campaigns to increase awareness of FJC services, including creating promotional materials, managing social media outreach, and organizing community awareness initiatives.

Operational and Administrative Support (20%)

Victim Service Provision:

• Support the SLAFJC’s victim service operations, addressing increased needs from high-risk police referrals (at least 60 annually) that don’t result in emergency shelter.
• Assist the Director of Case Management and FJC Guides in providing culturally responsive support and tailored referrals to all victims, ensuring inclusive and equitable service delivery.

Grant and Program Administration:

• Assist with managing the OVW (Office on Violence Against Women) grant, ensuring compliance with funding requirements and reporting standards.
• Track and document program activities to align with grant objectives and organizational goals.

Front Office Oversight:

• Supervise front office operations to maintain a welcoming, trauma-informed space for survivors and visitors.
• Ensure administrative processes support seamless access to resources for survivors.

QualificationsEducation & Experience:

• Bachelor’s degree in Social Work, Public Administration, Communications, or a related field. Equivalent experience may be considered.
• Minimum of 3 years’ experience in community engagement, advocacy, or related roles, preferably in a nonprofit or social services setting.

Skills and Competencies:

• Community Coordination: Proven ability to develop and lead collaborative meetings, fostering effective partnerships.
• Trauma-Informed Approach: Deep understanding of trauma-informed principles and practices in victim advocacy.
• Event Management: Experience in planning and executing community events that drive awareness and engagement.
• Advocacy and Communication: Strong public speaking, storytelling, and relationship-building skills.
• Technical Proficiency: Familiarity with grant compliance and reporting; skilled in using marketing tools, social media platforms, and event planning software.

Work Environment & Expectations:

• Flexibility to work evenings, weekends, or irregular hours to attend events and stakeholder meetings.
• Commitment to fostering an inclusive and supportive environment for survivors and partners.
• A proactive and collaborative mindset to address challenges and innovate solutions.

Physical/Sensory Demands

Work is generally performed in a safe and comfortable office environment.  While performing the duties of this job, the employee is regularly required to:  sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees; walk and stand for long periods of time; perform repetitive wrist, hand and/or finger movement.  Travel to attend conferences, training, outreach and other events occurs routinely.

Equal Opportunity Employer

YWCA Utah is an Equal Opportunity Employer (EOE) and values a diverse workplace. If you need assistance or an accommodation during the application process due to disability, it is available upon request. No applicant will be penalized as a result of such a request.

Salary : $58,000 - $60,000