Demo

Senior Manager, Business Development

Zócalo Health
Los Angeles, CA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/5/2025

Job Description

Job Description

Senior Manager- Business Development

at Zócalo Health

Remote (Full Time)

Compensation : $110,000-$140,000

About Us

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente . Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

Role Description

Zócalo is seeking a highly organized and results-driven Senior Manager to join the Growth and Strategy Team. This role combines elements of strategic partnership management and network development to ensure seamless collaboration with commercial and Medicaid / Medicare managed care payers. This position is critical in driving operational efficiency, fostering strategic partnerships, and supporting Zócalo's mission to deliver innovative healthcare solutions.

This position reports to the Head of Payer Contracting and Strategy

The Senior Manager- Business Development will contribute in the following ways :

Key Responsibilities

Strategic Partnership Development :

  • Support high-impact partnerships with healthcare entities, community organizations, and industry leaders.
  • Represent Zócalo at regional and statewide meetings, conferences, and community events to elevate the organization's visibility.
  • Identify and evaluate opportunities to expand partnerships through new services with potential and existing customers.
  • Stay informed about healthcare industry trends, Medicaid developments, and regulatory changes to identify strategic opportunities.

Network Development :

  • Review, process, and manage payer contracts to ensure alignment with Zocalo's strategic goals and regulatory compliance.
  • Collaborate with internal teams to ensure the accurate and efficient handling of contracting workflows.
  • Develop and maintain efficient workflows for provider onboarding to support scalability.
  • Create detailed project plans and timelines ensuring alignment with organizational goals.
  • Maintain accurate and up-to-date records of provider credentials and certifications.
  • Operational Excellence :

  • Facilitate collaboration across departments to support business development initiatives and strategies.
  • Identify and implement process improvements to enhance operational efficiency and compliance.
  • Provide actionable insights and recommendations to leadership, informing key business decisions.
  • Qualifications

    Required :

  • 6-8 years of experience in healthcare administration, business development, or a related field, with a strong focus on partnership development and management.
  • Proven understanding of value-based care models, regulatory standards (e.g., NCQA, CMS, HEDIS), and state Medicaid programs.
  • Experience in network development or provider credentialing.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Preferred :

  • Experience working with state Medicaid agencies, managed care organizations (MCOs), and / or community-based organizations.
  • Demonstrated success in driving business growth and building strategic partnerships within the healthcare sector.
  • What you can expect from Zócalo Health

  • Competitive salary : $110,000-$140,000
  • Comprehensive benefits including medical, dental, and vision
  • 401k
  • Flexible PTO policy - take the time you need to recharge
  • 1,000 home office stipend
  • We provide the equipment needed for this role.
  • Opportunity for rapid career progression with plenty of room for personal growth.
  • You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S.

    At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

    Salary : $110,000 - $140,000

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