What are the responsibilities and job description for the IT Infrastructure Technician position at Zachary Piper?
Zachary Piper Solutions is seeking a IT Infrastructure Technician to join a federal program located in Dahlgren, Virginia. The IT Infrastructure Technician will provide technical assistance and support on issues related to computer systems, software, and hardware.
Responsibilities of the IT Infrastructure Technician :
- Provide technical assistance and support on issues related to computer systems, software, and hardware
- Respond to user requests, troubleshoot problems, and guide users through step-by-step solutions
- Document incidents, manage service requests, and escalate complex issues to senior technicians when necessary
- Ensure efficient and effective resolutions of IT-related issues to maintain smooth business operations
Qualifications of the IT Infrastructure Technician :
Compensation for the IT Infrastructure Technician :
Key Words : help desk, helpdesk, support, clearance, ts / sci / sec , security , support desk, technician, IT, infrastructure, onsite, on site, technology, computer, hardware, software, cybersecurity
Salary : $70,000 - $80,000
