What are the responsibilities and job description for the Digital Analyst (E-commerce/Amazon) position at ZAGG?
Digital Analyst, E-commerce / Amazon
About Us
At ZAGG Brands, we're at the forefront of innovation, empowering mobile lifestyles in an ever-evolving world. As the creators of trusted brands like mophie, InvisibleShield, and ZAGG, we deliver premium solutions that keep your devices connected, protected, and looking their best. From cutting-edge portable power to industry-leading screen protection and durable phone cases, our products are designed to meet the demands of modern, on-the-go living.
Our culture is rooted in innovation, creativity, and continuous growth. We thrive on pushing the boundaries of what's possible, combining advanced technology with thoughtful design to create products that elevate your digital experience. At ZAGG Brands, we're not just responding to industry trends-we're setting them, leading the way with solutions that empower you to live life untethered. If you're passionate about shaping the future of mobile technology, come join us and grow in an environment where your ideas are valued, your potential is limitless, and your contributions make a real impact.
What You'll Do
Zagg.com is seeking a detail-oriented and strategic Digital Analyst with expertise in Ecommerce and Amazon marketplaces to join our dynamic analytics team. In this role, you will be responsible for providing actionable insights and driving data-informed decisions across Zagg.com, Amazon, and other digital sales channels. You will support business reporting, cross-channel performance analysis, and experimentation initiatives to optimize revenue, profitability, and customer experience.
Key Responsibilities
Performance Reporting & Dashboards
- Create and manage cross-channel sales reporting for Zagg.com, E-Marketplaces (e.g., Amazon), and Warranty programs.
- Develop weekly trend reports for traffic, sales, and key performance indicators (KPIs) such as Conversion, Average Order Value (AOV), Unit Per Order (UPO), and Average Unit Retail (AUR).
- Identify performance drivers for revenue growth, such as traffic patterns and conversion trends.
- Provide financial reporting support for cross-functional teams.
- Own Google Analytics 4 (GA4) implementation and maintenance, including tagging, data efficacy, and activation-ready data layers.
- Lead Looker dashboard development and support Power BI reporting where applicable.
Analysis & Insights
Digital Experimentation & Testing
Key Performance Indicators (KPIs)
Weekly, monthly, and quarterly trends (vs. Last Week, Last 4 Weeks, Last 13 Weeks).
Forecasting revenue performance using quantitative trend guidance (QTG).
Performance by channel (Zagg.com, Amazon, Warranty).
Deep dives into product categories and traffic / conversion data.
Highlight sales increases attributed to A / B experiments.
Own and refine the reporting process for all channels and experiments.
What You'll Need to be Successful
What You'll Love About ZAGG
ZAGG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
