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Key Account Manager - Walmart / Sam's Club

Zak Designs
Bentonville, AR Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/2/2025

Description

As Key Account Manager (KAM) at Zak Designs, your strategic vision will energize our teams and amplify our customers' success. This role goes beyond traditional sales - it's about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth. Here, leadership means more than just managing; it's about inspiring and innovating - taking every opportunity to elevate our work and drive mutual growth with our largest national customer. This KAM will be a part of the local Bentonville, AR team, reporting directly to the VP of Sales – Walmart & Sam’s Club. They will play a critical role in the success of Zak Designs Hydration Business at Walmart & Sam’s Club.

  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as business needs arise.

  • Maintain existing business relationships, focusing on business growth year over year
  • Gain a deep understanding of customer needs and priorities within various categories. 
  • Develop sales/account plans to meet customer objectives while operating within Zak Designs' initiatives and guidelines.
  • Maintain and build offline planning to understand event ROI, net sales, and profitability. 
  • Assist in building iterations (seasonal/POG) of customer-specific category planograms
  • Manage the customer P&L (where applicable) and set clear financial targets to hit for the customer/categories.
  • Market visits and regular store walks must be completed to ensure retail execution and excellence on the shelf.
  • Maintain communication with internal supply chain/customer solutions stakeholders and customer supply chain contacts 
  • Continuous communication of customer needs to internal stakeholders and collaboration with customers and internal teams on joint business plans
  • Take the initiative and pursue opportunities to gain distribution on new products and improve product exposure.
  • Work closely with the Sales Analyst to collect NPD and customer-based data; run correlation analysis to better understand which levers drive growth and identify opportunities.
  • Preparation for scheduled customer business reviews.
  • Provide key inputs for forecasting and analytics teams – own the sales trend!

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

  • Bachelor’s degree in marketing, business management, communication, or related field
  • Three (3) to five (5) years of direct Walmart experience, industry and product-specific experience a plus 
  • Well-developed interpersonal / communication skills and the ability to build relationships to drive results
  • Proven ability to analyze and translate complex data into clear, actionable business strategies 
  • Strong presentation and communication skills with planning and implementation abilities
  • Demonstrates problem-solving skills and working under tight timelines, multi-tasking abilities
  • Ability to balance priorities across multiple internal and external stakeholders
  • Computer skills: Proficient in Microsoft Office Word, Excel, and PowerPoint. Proficient with all Walmart-specific systems. 
  • This position requires the ability to travel up to 25% of the time.

  

EOE, including disability/vets  

Salary : $100,000 - $130,000

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