What are the responsibilities and job description for the New Business Customer Service Specialist position at Zander Insurance?
Job description
Elevate Your Career with Zander: New Business Customer Service Specialist
At Zander Insurance, we recognize and reward top talent with industry-leading compensation packages and expansive growth opportunities. Join our team as a New Business Customer Service Specialist and be part of an organization that values your skills and dedication while doing meaningful work protecting families. As a 100-year-old company experiencing remarkable growth year over year, we offer stability and opportunities in a thriving industry.
Unmatched Compensation:
- Industry-Leading Salary
- Guaranteed Comp Increases
- 401(k) Match: Benefit from a 5% dollar-for-dollar company match.
- Financial Growth: As part of our Employee Stock Ownership Plan (ESOP), all employees join in our success through the distribution of ownership shares. Currently, 30% of team members have share values exceeding $500,000!
Outstanding Benefits:
- Medical, Dental, Life, & Disability Insurance: 100% employer-paid.
- Generous HSA Contributions: Enjoy substantial company contributions
- Paid Time Off: 3 weeks of PTO plus holidays.
- Flexible Work Schedule: Telecommute on a hybrid schedule.
- Career Advancement: We promote from within and offer leadership opportunities.
Your role in protecting families will include:
- Client Support: Assist clients with completing and signing their life insurance applications over the phone, with scheduling their insurance exam and helping them with billing questions. Respond to emails and requests for information regarding Zander’s Identify Theft Protection by taking inbound and making outbound calls.
- Proactive Communication: Apply sales methodologies and problem-solving strategies to best position Zander products and services while providing long-term, individualized solutions to customers
- Team Player: Join a supportive team environment focused on professional growth and exceptional service.
Who You Are
- Service-Oriented: You have a high service aptitude and the heart of a teacher.
- Reliable & Adaptable: You thrive in a fast-paced environment and are dependable.
- Tech-Savvy: You have the tools and ability to occasionally work from home efficiently.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.
Job Type: Full-time
Pay: From $39,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Job Type: Full-time
Pay: From $39,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Shift:
- 8 hour shift
Ability to Commute:
- Nashville, TN 37209 (Required)
Ability to Relocate:
- Nashville, TN 37209: Relocate before starting work (Required)
Work Location: In person
Salary : $39,000
