What are the responsibilities and job description for the Network Architect - Optical position at Zayo?
Responsibilities
Project Management : Provide regular updates to leadership on key projects and initiatives. This individual should have a bias towards action when working through problems or challenges that may arise.
Technical Training : Supporting and cross-training members of Zayo’s engineering and support staff. This includes identifying areas of need, compiling training documentation, and delivering training courses.
Network Documentation : Develop and define hardware and configuration standards to be used by engineering and installation teams. Work with consumers of the information to improve documentation as needed.
Product and Service Definition : Work closely with Zayo product managers to develop and define products and services. Creation of collateral for internal and external teams.
Network Performance Management : Work with all network operations teams to insure optimal performance of the network. Responsible for escalations to other teams as needed to resolve underlying system / technology problems e.g. wavelength or fiber infrastructure.
Vendor Management : Serve as liaison for vendor related issues & escalations. Review Vendor Bulletins (PCNs), publish impact statements, and create plans for implementation of PCNs if applicable and in the best interests of the company. Track open issues with vendors to resolution and provide regular readouts on open vendor issues and recommendations for upgrades or removal / replacement of vendor technologies.
Network Maintenance Support : Assisting with creation of network maintenance activities as well as addressing customer related escalations that may arise from these activities in regards to level of impact, scheduling, etc. Flexible schedule to support these activities as needed is a must.
Qualifications :
Bachelor of Science degree (B. S.) or equivalent from four-year University or technical school
Minimum of five (5) years of related experience in telecommunications or service provider industry.
Experience with developing and executing hardware and software test plans within a lab environment strongly desired.
Base Salary Range : $78,500 - $112,100 USD / annually, commensurate with experience.
LI-TD1
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Salary : $78,500 - $112,100
