What are the responsibilities and job description for the Front Desk / Patient Care Coordinator position at Ze Dental?
Job Description
Job Description
Salary : $23-$28
Front Desk / Patient Coordinator Join the Ze Dental Team!
Are you searching for a workplace that values both professional excellence and making a real impact on the community? Look no further! At Ze Dental , we are more than just a dental officewe are a team that thrives on positivity, camaraderie, and giving back to the community .
Why Join Us?
At Ze Dental, we believe that every interaction matters. As a Front Desk / Patient Coordinator , you will be the face of our practiceensuring every patient feels welcomed, valued, and cared for. If you have a passion for delivering exceptional customer service and want to be part of a supportive, mission-driven team , wed love to meet you!
Key Responsibilities
Serve as the first point of contact, providing a professional, warm, and friendly experience for patients, visitors, and vendors
Manage appointment scheduling to optimize provider time and patient flow
Maintain accurate records and patient files with attention to detail
Educate patients on financial policies and process payments accurately
Ensure a clean, organized, and welcoming reception area
Operate the phone systemanswering, screening, and directing calls with professionalism
Communicate efficiently with patients and specialists via email, mail, and fax
Maintain strict confidentiality in compliance with HIPAA policies
Cross-train with administrative teammates to support overall office operations
What Were Looking For
Strong interpersonal and communication skills
A positive, adaptable, and team-oriented attitude
Ability to multitask and work independently in a fast-paced environment
Basic knowledge of dental terminology (or willingness to learn!)
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to learn Patterson Fuse dental software
Commitment to professionalism, compassion, and integrity
What We Offer
We take care of our team just like we take care of our patients! Enjoy competitive compensation along with a robust benefits package , including :
Incentive & Bonus Program
Medical & Vision Insurance
Paid Time Off
Employer-Paid $25,000 Life Insurance Policy
Personal Development & Continuing Education Allowance
Growth Opportunities
Team Building Activities
Matching 401K Retirement Plan
Community Service Opportunities
Uniform Allowance
Free Dental Care
State-of-the-Art Equipment & Technology
Named Best Employers in North Carolina 6 Years in a Row!
Our Core Values
At Ze Dental, we uphold a culture of excellence and compassion guided by our core values :
Accountability
Joyful Attitude
Teamwork
Integrity
Hospitality
Dedication
Ready to Make a Difference?
Don't settle for a jobchoose a career that is challenging, fulfilling, and meaningful . If you want to be part of a team that delivers personalized, high-quality care in a supportive environment, Ze Dental is the place for you!
Apply today and become a valued member of our incredible team!
Learn more about us :
www.zoedental.com
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Location
Asheville, NC
Employment Type
Full-Time
Compensation
Salary : $23 - $28