What are the responsibilities and job description for the Network Engineer/SME position at ZealHire.com?
Job Details
(NOTE: Need Resume with their Hourly Rate & 3 Professional References w/ Contact Details)
DUE ON 23RD APRIL
Work Content Summary
Responsible for supporting the planning, development, implementation, and maintenance of network software and equipment to the OAG IT Network and communications infrastructure. Provides recommendations to technical personnel and IT Leadership. Works closely with OAG network staff to help support the needs of the business.
The Network Engineer may be required to workday, evening or night shifts and weekends, holidays, and other overtime work. Hours to be worked are determined by job requirements and qualifications. Personnel may be responsible for being on call in the case of an emergency.
Major Responsibilities/Results/Outputs
- Technical and Project Management Support
- Manages the objectives necessary to accomplish the assigned work.
- Develops business models, systems and technological architecture and tactical information systems plan.
- Carries out all other tasks necessary to support management of the network and performance of duties related to the operation of the network, including but not limited to design, configuration, change management and problem resolution.
- Analyzes requests for network engineering work and provides recommendations.
- Identifies skill and knowledge requirements for each feature project and develop.
- Network Architecture:
- Reviews, recommends improvements and assists in optimizing existing network architecture on a regular basis.
- Assists in planning and design of any new on-premises network infrastructure as required by new projects or identified efficiencies.
- Assists in planning and design of cloud networks and any required hybrid connectivity.
- Regularly reviews network architecture for security gaps and areas of improvement.
- Incorporates network security best practices (Zero Trust Architecture/Networking, micro segmentation, encryption, etc.) into all network design and planning.
- Network Maintenance Planning:
- Develops and maintains maps, drawings, and/or diagrams of customer's network to anticipate, analyze and resolve potential problems in the areas of reliability and service provisioning.
- Works to improve maintenance processes and to reduce customer affecting network incidents.
- Consults with appropriate operations groups and provides status updates to ensure standardization of maintenance processes.
- Assists in the development of requirements for enhancement or replacement of existing networking systems.
- Network Management:
- Coordinate and implement software code upgrades in all network equipment during appropriate maintenance window following change management processes.
- Coordinate and implement the installation of new equipment and products in the network following change management processes.
- Coordinate and implement the removal of network equipment being displaced or replaced following change management processes.
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- Assist in the evaluation and response to cybersecurity incidents.
- Standards & Documentation:
- Develops and authors standards of network services that define all aspects of the product.
- Documents the standard hardware and software configurations of each product and service.
- Develops and authors standard operating procedures of all network products & services for other network staff.
Supervisory and Administrative Responsibilities
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- Works closely with the OAG IT network team to meet the group's objectives.
- Typically reports to an OAG Infrastructure Manager required.
- Experience in network systems engineering, network design, and management and operations required.
- Experience with Cisco and Palo Alto firewalls, with a focus on security, efficiency, and intrusion prevention/detection.
- Broad knowledge of Palo Alto specific implementations of SDWAN and associated services.
- Broad knowledge of UCaas/Contact Center implementation Telco integration, resiliency, migration and support.
- Detailed knowledge of TCIP/IP network addressing including both IPv4 and IPv6 implementations.
- Expert knowledge of Frame Relay, TDM T1, Ethernet switching, TCP/IP, SNMP, Layer 2, 802.1Q, Layer 3, routing protocols to include OSPF & BGP, as well as MPLS, VPLS, and VRF.
- Experience with troubleshooting complex and detailed network challenges including Asymmetric routing, out of order packets, unicast and multicast issues, Latency, spanning tree, retransmission, and fragmentation issues.
- Experience with troubleshooting and design of complex switching environments and technologies such as the Cisco Nexus switch line.
- Experience with troubleshooting and design of detailed layer 2 and layer 3 network environments that include VLANs, trunk and access ports, Port Channels, EtherChannel, VPCs, VTP, CDP, LLDP, MTU, SPAN, port mirroring, etc.
- Experience with troubleshooting tools such as Sniffer, Wireshark, Ethereal and other networking tools, and the ability to follow packet and data flows throughout the capture.
- Ability to design, implement and troubleshoot advanced routing environments and concepts including, but not limited to, OSPF, EIGRP, route leaking, policy-based routing, route tagging, distance vector.
- Ability to design, implement and troubleshoot device security protocols such as TACACS and RADIUS and their inclusion in an AAA based device security environment. This should include privileged modes and read-only access.
Certification
- CCIE Certification desired
- JNCIP Certification desired