What are the responsibilities and job description for the Telecom IT Planning Analyst position at ZEEKTEK?
Department Overview
The Office of the CIO (OCIO) represents the cross-functional IT Management capabilities that enable running the business of IT. The OCIO focuses on supporting IT's operation model by ensuring a consistent, transparent, and efficient approach to the way the IT organization delivers value to its partners. The core of the OCIO consists of four areas essential to the long-term success of IT : Contract Management, Business Operations, Program Management Office, and Investment Management.
Job Summary :
The Telecom Expense IT Planning Analyst is a support position focused on the lifecycle of IT Telecom Lease Services. This includes provisioning IT telecom services (MACD activity), Telecom invoice management, Telecom inventory management, Telecom vendor management and financial reporting as well as overall business intelligence. The IT Planning Analyst is chartered with delivering cost avoidance, savings, MACD services and ensuring internal client satisfaction.
Principle Duties and Responsibilities :
- Work within internal systems and within TEM (Telecom Expense Management) platform to manage data and voice MACD services. Includes quoting, ordering, tracking, scheduling, and activations.
- Work closely with Managed TEM provider to ensure inventory, invoicing and cost is loaded timely and correctly
- Ensure 100% capture of client invoices for on-time processing
- Audit and process telecom wireline and wireless invoices according to schedule
- Forensic analysis of telecom invoices inclusive of receiving, reviewing, approving, auditing, optimizing, processing, validating payment, etc.
- Investigate and identify inventory exceptions and dispute with vendor as required
- Vendor management - work closely with telecom vendors to ensure timely receipt of invoices, accurate pricing and cost validation, dispute management and timely / accurate MACD activity
- Provide timely, detailed and accurate reporting as required
- Collaborate with engineers and business partners to deliver on network infrastructure work
Preferred Competencies :
Skills and Abilities :
Required Education and Experience :
