What are the responsibilities and job description for the IT Support Specialist position at ZEFR?
What we do :
Zefr is the leading data company enabling responsible marketing in walled garden environments. Zefr's solutions empower brands to manage their content adjacency on scaled platforms such as YouTube, Meta, TikTok, and now Snapchat, in accordance with industry standard frameworks. Through its patented AI technology, Zefr offers brands and agencies more accurate and transparent targeting and measurement solutions. The company is headquartered in Los Angeles, California, with additional locations across the globe.
What you'll do :
Zefr is seeking an IT Support Specialist to join our team in New York, NY! The IT team unleashes the productivity of all Zefr employees by ensuring that they have all the tools and resources they need to connect to the Zefr network, from the day they're hired and throughout their career with Zefr. You will have experience troubleshooting tech issues in a Mac environment, be able to easily communicate technical issues in easily understandable terms, and can prioritize and multitask on the fly.
- Support all of the orgs across Zefr, both local and remote
- Meet new hires and assist with their IT onboarding
- Respond to incoming tickets and walk up requests
- Research and implement new projects to be used across the entire company
- Revise and revisit processes to adapt to the needs of the business
- Support A / V needs, from setting up video conferencing calls to setting up company-wide presentations
- Get hands on experience with industry leading IT tools
What we're looking for :
Benefits (for US based employees) :
Compensation (for US based employees) :
The anticipated salary for this position is between $65,000 and $75,000. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. If your compensation expectations fall outside of this range, it may still be worth having a conversation.
Zefr is an equal opportunity employer that embraces diversity and inclusion in the workplace. We are committed to building a team that represents a variety of backgrounds, skills, and perspectives because we know this only makes us better. We strongly encourage women, persons of color, LGBTQIA individuals, persons with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply even if you do not meet 100% of the qualifications.
Salary : $65,000 - $75,000
