What are the responsibilities and job description for the Service Advisor position at Zeigler Chrysler Dodge Jeep Ram of Plainwell?
SERVICE ADVISOR CAREER
- If you have a passion for vehicles, especially Chrysler Dodge Jeep Ram, Think Zeigler.
- If you're an outgoing and energetic people person, who loves to talk to people and share your knowledge? Think Zeigler.
- If you're self-motivated, and ready to get out from behind a desk and help our customers have an unforgettable service experience, Think Zeigler.
JOIN THE SERVICE TEAM AT ZEIGLER CDJR of Plainwell! Be a part of our Team of Service Professionals and deliver an awesome experience to our customers! You will assist our customers with all of their service needs. That means building loyalty, trust and creating an overall positive experience. We seek someone who is goal oriented, has a proven track record as a service advisor and is able to work in a fast-paced environment.
- 1-2 Years Service Advisor Experience.
- Stellantis Experience Preferred.
- $60-80k plus more based on your experience and sales ability.
- Great Attitude, High Energy & Dependability Required.
We offer You:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Duties & Responsibilities
- Schedules service appointments
- Greets customers in a timely and friendly manner while obtaining vehicle information
- Writes up customer's vehicle problems with accuracy and clarity on repair order
- Refers to service history, inspects vehicle and recommends additional needed service
- Provides a complete and accurate written cost estimate for labor and parts
- Checks on progress of repair throughout the day
- Contacts customer regarding any changes in the estimate or promised time, explains cost and time requirements in detail and obtains proper authorization before any additional repairs are performed
- Maintains high customer satisfaction standards
- Outstanding communication skills
- Professional appearance and work ethic
- Superior customer service skills
The Zeigler Automotive Group is one of the largest privately-owned dealer groups in the U.S. with 84 franchises across 41 locations in Wisconsin, Illinois, Indiana, and Michigan. The family-owned and operated company is well known for its commitment to both customer service and employee satisfaction through its world-class culture and training efforts. Zeigler University is an all-encompassing training and development program which supports team members in their career path journey. Zeigler prides itself on promotion from within the organization with its continuous growth pattern!
Zeigler is regularly recognized as one of the Best and Brightest Companies to Work for in the Nation, also earning similar accolades in Wisconsin, Chicago, and Michigan. Besides these prestigious honors, Zeigler is also one of Glassdoor’s 100 Best Places to Work in the U.S. for 2024, one of Glassdoor's Best Led Companies of 2024, and among Glassdoor’s top 10 U.S. companies for work-life balance.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Days:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Tell us about your dealership experience, and any mechanical knowledge:
Experience:
- Service Advisor: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Plainwell, MI 49080: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $80,000