Motorsports Service Advisor

MOTORSPORTS SERVICE ADVISOR

ATTN: Motorsports Enthusiasts & Powersports Pro's! Make your passion your Career when you join the ZEIGLER MOTORSPORTS SERVICE ADVISOR TEAM!

We need your experience & enthusiasm to assist our customers when they are servicing the vehicles and machines that make them passionate! Communicate with customers and techs to create an awesome experience and keep everything running fast & burning hot!

Benefits:

· 401(k)

· Dental insurance

· Disability insurance

· Employee assistance program

· Employee discount

· Flexible spending account

· Health insurance

· Health savings account

· Life insurance

· Opportunities for advancement

· Paid time off

· Paid training

· Professional development assistance

· Retirement plan

· Tuition reimbursement

· Vision insurance

"This is not just a dealership, it's a Destination!!" Zeigler Motorsports in Kalamazoo Michigan is part of the Zeigler Automotive Group, one of the largest automotive dealer groups in the country. Our multi-line dealership carries a large volume of Arctic Cat®, , Can-Am® , EZ-GO, Honda®, Indian Motorcycle®, Kawasaki, KTM, Polaris®, Slingshot®, Sea-Doo, Ski-Doo, Suzuki, CFMoto, Kayo, Lynx®, Yamaha eBikes, Timbersled, and Yamaha products and specializes in the complete line of Honda Power Equipment and Yamaha Power Equipment. Here at Zeigler Motorsports our main focus is providing A Great Experience with the largest selection in Michigan and a friendly, knowledgeable staff always waiting to help at our 50-acre facility.

The goal of this position is to assist our customers with all of their service needs. That means building loyalty, trust and creating an overall positive experience. Someone who is goal oriented, has a proven track record and is able to work in a fast-paced environment.

Duties & Responsibilities

• Schedules service appointments
• Greets customers in a timely and friendly manner while obtaining their needs
• Writes up customer's concerns with accuracy and clarity on repair order
• Refers to service history and recommends additional needed service
• Provides a complete and accurate written cost estimate for labor and parts
• Checks on progress of repair throughout the day
• Contacts customer regarding any changes in the estimate or promised time, explains cost and time requirements in detail and obtains proper authorization before any additional repairs are performed
• Maintains high customer satisfaction standards
• Outstanding communication skills
• Professional appearance and work ethic
• Great attitude with a high-energy personality
• Superior customer service skills
• 1 plus years of automotive service experience preferred
• Your passion for motorsports is required

The Zeigler Automotive Group is one of the largest privately-owned dealer groups in the U.S. with 84 franchises across 41 locations in Wisconsin, Illinois, Indiana, and Michigan. The family-owned and operated company is well known for its commitment to both customer service and employee satisfaction through its world-class culture and training efforts. Zeigler University is an all-encompassing training and development program which supports team members in their career path journey. Zeigler prides itself on promotion from within the organization with its continuous growth pattern!

Zeigler is regularly recognized as one of the Best and Brightest Companies to Work for in the Nation, also earning similar accolades in Wisconsin, Chicago, and Michigan. Besides these prestigious honors, Zeigler is also one of Glassdoor’s 100 Best Places to Work in the U.S. for 2024, one of Glassdoor's Best Led Companies of 2024, and among Glassdoor’s top 10 U.S. companies for work-life balance.

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• Weekends as needed

Application Question(s):

• What motorsports are you passionate about?

Experience:

• Service Advisor: 1 year (Required)

Work Location: In person

Salary : $50,000 - $80,000