Administrative Assistant/Medical Receptionist

Medical assistant/ Front desk operations

Type of position: non-Exempt

Job duties:

Front Desk Operations-Answering telephones and patient scheduling

· Answering all Patient inbound calls with business professional etiquette

· Schedule all Patient Appointments.

· Confirm all patient appointments 48 hours prior to the appointment date.

· Scheduling all patient's follow-up appointments as indicated by providers.

· Check for any new faxes and address issues as requested.

· Correspond to medication requests, forms and administrative tasks.

· Complete patient registration, collect copays, balance and receipts.

· Complete preauthorization for services and medications as necessary

· Check any new Patient Registration, create new patient charts and send links for telehealth meetings.

· Communicate with providers about scheduling/changes in a professional manner.

· Maintains proficiency in the use of technology to meet administrative needs.

· Maintain daily logs for calls/inquiries as directed.

· Monitor patients’ status while on site

· Maintain clean and organized work environment.

· Serve as liaison with community resources.

· Performs other duties as assigned by the administrator.

Required Qualifications

High school diploma or equivalent (G.E.D.).

2-5 years of secretarial experience.

Working knowledge of the general organization and functions of an office setting

Demonstrated proficiency in the use of office technology to meet administrative needs.

Demonstrated ability to effectively use word processing, database, spreadsheet, and email software.

Demonstrated ability to maintain confidentiality.

Demonstrated ability to communicate clearly and concisely in oral and written form.

Demonstrated ability to work under pressure and maintain flexibility.

Demonstrated strong human relations skills.

Demonstrated proficiency in business math.

Capable of performing the essential functions of the position with or without reasonable accommodations.

Maintain regular and predictable attendance.

Developing and implementing front desk best-practices
Ensuring high-level of customer service from the front desk team

Highest standard of organization, accuracy, and precision in a time sensitive manner

Self-motivated individual with the ability to problem solve and work independently with little supervision.

Manages an office under the direction of an Administrator; trains and supervises staff.

Demonstrated ability to manage the office, train, and supervise staff.

Demonstrated ability to anticipate work demands and to be pro-active.

Demonstrated evidence of continuous professional growth.

Demonstrated ability to work independently with a minimum of supervision.

Schedule:

Work Location: In person, day shift.

Conditions: 90 days probation period

Employment contingencies: background checks, drug screening, reference checks, employment at-will statement

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you have experience in medical receptionist?

Experience:

• customer service: 1 year (Required)

Ability to Commute:

• Frederick, MD 21702 (Required)

Work Location: In person

Salary : $17