What are the responsibilities and job description for the Enterprise Customer Success Manager position at Zenity?
About Us
Zenity is the world’s first application security platform for Enterprise AI Copilots and Low-Code development. We help organizations defend against security threats, meet compliance, and drive business productivity. Trusted by many of the world’s top companies, Zenity provides centralized visibility, vulnerability assessments, and governance by continuously scanning business-led development environments. We recently raised $38 million in a Series B funding round, solidifying our position as a leader in the industry and enabling us to accelerate our mission of innovation and security.
About The Job
We are seeking a highly skilled and motivated Customer Success Manager to join our dynamic team. In this role, you will play a pivotal part in ensuring our clients’ success by harnessing your expertise in the low-code/no-code platforms. As a Customer Success Engineer, you will work closely with large organizations across the globe, guiding them on how to effectively leverage low-code/no-code technologies to enhance their security posture. Your technical background and orientation, along with a deep understanding of cybersecurity, will be instrumental in enabling our clients to thrive in this rapidly evolving landscape. If you are a highly motivated individual with a strong technical background and a passion for helping organizations thrive in the low-code/no-code world, we encourage you to apply. Join us in our mission to revolutionize cybersecurity for the digital age.
Responsibilities
Qualifications:
Zenity is the world’s first application security platform for Enterprise AI Copilots and Low-Code development. We help organizations defend against security threats, meet compliance, and drive business productivity. Trusted by many of the world’s top companies, Zenity provides centralized visibility, vulnerability assessments, and governance by continuously scanning business-led development environments. We recently raised $38 million in a Series B funding round, solidifying our position as a leader in the industry and enabling us to accelerate our mission of innovation and security.
About The Job
We are seeking a highly skilled and motivated Customer Success Manager to join our dynamic team. In this role, you will play a pivotal part in ensuring our clients’ success by harnessing your expertise in the low-code/no-code platforms. As a Customer Success Engineer, you will work closely with large organizations across the globe, guiding them on how to effectively leverage low-code/no-code technologies to enhance their security posture. Your technical background and orientation, along with a deep understanding of cybersecurity, will be instrumental in enabling our clients to thrive in this rapidly evolving landscape. If you are a highly motivated individual with a strong technical background and a passion for helping organizations thrive in the low-code/no-code world, we encourage you to apply. Join us in our mission to revolutionize cybersecurity for the digital age.
Responsibilities
- Client Engagement: Establish and maintain strong relationships with our enterprise-level clients, serving as a trusted advisor on low-code/no-code security solutions
- Technical Expertise: Leverage your technical background and orientation to understand client needs and identify opportunities to enhance their security using our products and services
- Solution Guidance: Educate clients on the benefits of low-code/no-code security solutions and guide them on how to implement and utilize these technologies effectively
- Problem Solving: Work closely with clients to identify and solve security challenges specific to their environments, ensuring their compliance with industry standards and best practices
- Product Knowledge: Stay up-to-date with our product offerings and advancements in the low-code/no-code field, enabling you to provide expert guidance to clients
- Feedback Loop: Collaborate with our product development and engineering teams to relay client feedback and contribute to the enhancement of our products
Qualifications:
- Bachelor’s degree in a relevant technical field or equivalent practical experience
- Proven experience in the cybersecurity domain, with a strong understanding of security principles and best practices
- Experience working with large organizations, preferably in a SaaS B2B environment
- Technical orientation and the ability to quickly grasp and communicate complex concepts
- Excellent communication and interpersonal skills, with the ability to effectively convey technical information to non-technical stakeholders
- Strong problem-solving skills and the ability to work independently and as part of a collaborative team
- Familiarity with low-code/no-code technologies is a plus
- Collaborate with a passionate and talented team of professionals
- Competitive compensation and benefits package
