What are the responsibilities and job description for the Director of IDC Operations & Management position at Zenlayer, Inc?
Zenlayer is looking for a Director of IDC Operations & Management to join our team! Our ideal candidate will bring extensive data center experience to our 50 data centers in the Americas, managing all aspects including but not limited to project implementation, on-site management, budget control, etc. This person will also develop and lead our data center teams to complete objectives through effective and efficient processes and collaboration. Let us know if you are the one!
About Zenlayer:
Zenlayer is the first massively distributed edge cloud provider, operating 290 Points of Presence across 70 countries. With accolades including PTC “Best Networking Innovation”, “Outstanding Cloud, Data Center, or Interconnection Company”, and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a “Zenplayer”, you’ll be joining a community of success-driven team players that share the dream of powering a better-connected world.
Duties & Responsibilities:
- Oversee project management and delivery of data center sites in North and South America, ensuring that projects are completed on time and meet quality standards
- Establish and optimize project management processes to maximize efficiency of all projects and implementations
- Manage and monitor day-to-day on-site operations to ensure the stable functionality of all equipment and systems
- Implement an intelligent monitoring and problem management system to ensure rapid response and resolution of issues
- Optimize processes for asset and inventory management to improve resource utilization and minimize waste and overconsumption
- Select and manage on-site operation suppliers to ensure that services meet the company’s standards and SLAs
- Regularly evaluate the performance of suppliers and continuously maintain the relationship and service quality
- Responsible for the budgeting of the field team and the warehouse operations team to ensure that costs are controlled within a reasonable range and resource allocation is optimized
- Establish and implement a budget control mechanism to drive cost efficiency.
- Lead and manage teams to ensure team members continue to develop professionally while operating efficiently and productively
- Foster team collaboration and drive cross-functional collaboration to achieve operational goals
Required Qualifications:
- 10 years of experience in global IDC or related, with 5 years of team management and leadership
- Bachelor’s degree or above with specialization in network, electrical engineering, or other related fields
- Proven experience building data center infrastructure operations and maintenance systems
- Strong knowledge of data center design and construction specifications, with proficient hands-on experience with related mechanical and electrical installations
- Experience building and developing overseas IDC operations teams and management systems is preferred
- Must be Bi-lingual in English and Mandarin Chinese
Zenlayer uses E-Verify to confirm the identity and employment eligibility of all new hires.
Salary : $110
