NOC + Server Monitoring

Job Role           : NOC Server Monitoring

Location           : Dallas, TX (Onsite – Night Shift

Salary               : $55000 to $60,000/Annum Benefits

Why Zensar?

We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships, with our clients and with each other—and happiness is at the core of everything we do.  In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum.  These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!

 You might really grab our attention if you have: 

• Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location. They should be able to analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.
• When problems are too large or complex for quick troubleshooting, NOC Engineers must escalate the issue to management, other IT resources or 3rd party vendors for assistance in reaching a resolution. NOC Engineers maintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken.
• Server monitoring and able to perform basic troubleshooting.
• Basic knowledge of Control-m or any job scheduling tool.
• monitors and executes the daily operational activities needed to manage IT services and the supporting IT infrastructure. 
• Monitor systems.Using diversified tools SolarWinds to monitor performance and capability of computer systems.
• Troubleshoot problems.Working to triage or troubleshoot the issues within their defined areas.
• Track issues.Tracking and documenting all defects and resolutions in detail through a designated ticketing system.
• Report incidents.Escalating complicated issues to management, other IT resources, third parties and/or vendors, as appropriate

Standard expectations and duties for a NOC Engineer:

• Develop and oversee the implementation of information security procedures and policies.
• Build, maintain and upgrade security technology, such as firewalls, for the safe use of computer networks and the transmission and retrieval of information.
• Design and implement appropriate security controls to identify vulnerabilities and protect digital files and electronic infrastructures.
• Monitor and respond to computer security breaches, viruses, and intrusions, and perform forensic investigation.
• Coordinate documentation of computer security or emergency measure policies, procedures, or tests.
• Develop information security standards and best practices.
• Develop or implement software tools to assist in the detection, prevention, and analysis of security threats.
• Develop or install software, such as firewalls and data encryption programs, to protect sensitive information.
• Identify security system weaknesses, using penetration tests.
• Provide technical support to computer users for installation and use of security products.

Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

Zensar may not facilitate/sponsor any work authorization for this position.  All candidates must present valid authorization to commence new employment in the U.S. for Zensar.

Candidates who are currently employed by a client or vendor of Zensar may be ineligible for consideration.

Zensar values your privacy.  We’ll use your data in accordance with our privacy statement located at: https://zensar.com/privacy-notice.

About the Company:
Zensar Technologies

Zensar Technologies is a technology partner of choice for global organizations looking to strategically transform, grow, and lead in today’s challenging business environment. Backed by a strong track-record of innovation, over 8000 associates and footprint in 29 global locations, Zensar’s comprehensive range of software services and solutions enable its 400 forward-looking customers to cross new thresholds of business performance. The Company owing to its growth in recent times has moved up the NASSCOM listing of Software Service Companies in India to #13 this year. This is reiterated in the Porter’s Prize for Best Strategic Management in the Information, Media and Telecom Industries that has been bestowed upon the Company. A noted publication, Dataquest in its Top 200 listing has rated Zensar 20 notches higher this year, given its performance. Zensar operates in the US, Europe, Africa, Middle East, Singapore and Australia regions and has delivery centers in India (Pune, Hyderabad and Bangalore), China,UK, Amsterdam and US (Westborough). Zensar is the world's first enterprise-wide SEI CMM Level 5 Company. The Company has a services portfolio that ranges from the traditional to the transformational - across service lines of Management Consulting, Business Application Services, Enterprise Solutions, Enterprise Collaboration Services, Testing and Assurance Services, BPM and Infrastructure Management Services. Zensar’s experience across industries of Retail, Manufacturing, Insurance, Banking, Healthcare and others translate into a differentiated value proposition and faster time-to-market for clients. Our capability in infrastructure-oriented services ranges from remote infrastructure management to end user computing to data centre services and security and compliance. Zensar is now leading the way in powering next-generation enterprises with its cloud, mobility and social media solutions. The Company has been recognized for its exceptional service capabilities and industry-leading solutions, and has bagged prestigious awards in areas such as R&D, people practices, CSR programs and sustainability initiatives. Zensar's Corporate Social Responsibility programs focus on creating sustainable development and livelihood for local communities. At Zensar, we see Innovation as a clear differentiator. Innovation, along with focus on deep, long-lasting client relationships and strong domain expertise, drives every facet of our day-to-day operation. For our clients, it translates into strategic business value and for us, into consistent financial performance – Zensar clocked 25.3 percent average revenue growth over the last five years. We believe in leveraging the power of innovation to seize new opportunities. So, employees are encouraged to challenge opinions and ideas, and to push the boundaries of what is possible. Different perspectives that arise out of Zensar’s world culture - entailing diversity of gender, region, nationality, background, or education - blend to transform every vision into reality. Our Global Delivery Model, defined by robust service capabilities and the ability to source best talent from across the world, is backed by 24X7X365 support. The result: Superior value for clients.

Company Size:
5,000 to 9,999 employees

Industry:
Computer/IT Services

Founded:
2001

Website:
http://www.zensar.com/

Salary : $55,000 - $60,000