Regional Account & Sales Director - Milwaukee

About Us
Zentro is the choice for discerning internet users who demand the best. We empower our customers with remarkably fast, exceptionally reliable Internet service, delivering it with unbeatable 99.99% uptime and uncommonly responsive customer support. Zentro is a refreshing alternative to the never-ending headaches and hassles of dealing with the usual suspects. Our name may be new to you, but we're actually the largest independent (and highest rated!) MDU-focused ISP in the country, improving the way people get and stay online... today, tomorrow, and beyond.Position Overview
As a Regional Account & Sales Director at Zentro, you will play a pivotal role in both account management and new sales initiatives. This dual-role position includes maintaining relationships with existing property clients while driving new sales in the retail, property management, and commercial markets.Responsibilities
Account Management (50%)

• Client Relationship Management: Build and maintain strong relationships with current property managers and owners, acting as a trusted advisor for their telecommunication and entertainment needs.
• Issue Resolution: Serve as the primary contact for resolving service-related requests, ensuring a high level of client satisfaction.
• Contract Renewals: Identify opportunities for contract renewals and collaborate with the sales team to maximize retention and revenue.
• Property Visits: Conduct regular site visits to assess service quality, collect feedback, and strengthen partnerships.
• Communication: Keep clients informed about updates, promotions, and new services relevant to their properties.
• Reporting: Generate reports on engagement, issue resolution, and contract renewals for strategic planning.

New Sales (50%)

• Retail ROE Acquisition: Identify and onboard new property management partners to gain access to buildings for marketing and selling Zentro internet subscriptions.
• Commercial Sales Solicitation: Identify potential business internet customers within Zentro’s portfolio of in-market buildings.
• Lead Generation: Collect contact information for prospects and pass leads to Sales Management for follow-up and closure.
• Sales Growth: Work closely with the sales team to ensure alignment on goals and execution of growth strategies.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field (preferred).
• Proven experience in account management and/or sales, preferably in telecommunications or property management.
• Strong communication, negotiation, and interpersonal skills.
• Results-driven mindset with the ability to manage multiple responsibilities simultaneously.
• Exceptional problem-solving skills and professionalism in handling challenging situations.
• Willingness to travel within the region.
• Proficiency in Microsoft Office Suite.

What We Offer

• Competitive salary (range of $60-$70k) and commission structure.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunity to work with a dynamic team in a growing industry.
• Ongoing training and professional development opportunities.

If you’re a motivated professional with a passion for account management and sales, we’d love to have you on our team of Zentro Pros!Apply now and help us redefine the internet experience for today and tomorrow.

Powered by JazzHR

wuoxY941fE