What are the responsibilities and job description for the Host: Taco Caballito position at Zest Cape May?
Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive dining experience. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and friendly welcome
- Escort guests to their tables and provide menus
- Assist guests with any inquiries or special requests
- Manage waitlists and seating arrangements
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers and kitchen staff to ensure smooth operations
- Answer phone calls and take reservations with professionalism and accuracy
- Handle guest complaints or concerns with empathy and efficiency
Skills:
- Strong guest relations skills with the ability to provide exceptional service
- Ability to multitask and prioritize in a fast-paced environment
- Excellent communication skills, both verbal and written
- Proficient in phone etiquette and handling reservations
- Knowledge of hospitality industry standards and practices
- Previous experience in a restaurant or hotel setting is preferred
At our establishment, we value our employees and offer a supportive work environment. We provide opportunities for growth and development within the company.
Job Types: Full-time, Part-time
Pay: $15.10 - $17.02 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $17
