Medical Scribe

General Description: The Scribe/Clinical Coordinator will assist our Reproductive Endocrinology Physicians and nurses with the coordination of IVF cycles and fertility patient treatment plans. In addition, you may also perform a variety of clinical duties under the direction of a physician or physician extender to provide clinical support to our physicians, along with performing patient care administrative duties necessary to deliver quality patient care; being responsible for and ensuring overall satisfaction of the patient experience.

Essential Functions:

• Coordinate all infertility diagnostic tests and treatment plans between patients and physicians.
• Perform clinical functions that impact patient care, patient flow and patient satisfaction.
• Telephone triage with patients regarding patient medication, treatment plans and test results.
• Care of patient through ovulation induction, egg freezing, sperm analysis, IVF and oocyte donation.
• Educates patients on IVF procedures, treatment protocols, medications and injections.
• Responsible for the ongoing communication between the Physician and the patient.
• Counsels patients on infertility treatment protocols.
• Communicates physician orders and instructions.
• Responsible for accurate and timely communication of lab results to patients.
• Maintain Patient charting, testing and flow sheets.
• Knowledge of examination, diagnostic and treatment room procedures related to fertility.
• Ability to remain calm and respond appropriately to all stressful situations.
• Skilled in charting and documenting nursing actions.
• Knowledge of OSHA, FDA, and HIPAA compliance.
• Excellent communication and interpersonal skills.
• Consistently model the organization's philosophy of customer service.
• Meet with patients to coordinate upcoming procedures, review requirements, calendars, and medications.
• Communicate with provider any patient related issues, ultrasound findings and lab results.
• Strong communication skills with professional yet friendly etiquette providing the utmost customer care.
• Must know how to schedule patients in a timely and organized manner.
• Providing compassion and emotional support and counseling to patients throughout the IVF experience
• Interacts with OR clinical staff.

Requirements:

• Bachelor's degree, preferably in Science.
• Minimum 2-3 years experience in a medical setting-preferred
• Excellent work ethic and ability to work both independently and as part of a team.
• Meticulous organizational skills and attention to detail.
• Excellent time-management, customer service, and critical-thinking skills.
• Ability to work well in a fast-paced environment while maintaining composure and an individualized, compassionate approach to patient care.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.