What are the responsibilities and job description for the Dental Scheduling Coordinator, Thunderbird position at ZIA?
About Us :
Thunderbird Dental Studio is a leading dental practice known for delivering outstanding patient care in a warm and friendly environment. We are seeking a motivated and detail-oriented Dental Schedule Coordinator to play a key role in keeping our practice running smoothly and ensuring an exceptional experience for our patients.
Key Responsibilities :
Appointment Management : Confirm and manage patient appointments to reduce no-shows and maintain an efficient schedule
Patient Outreach : Conduct outbound calls for appointment reminders, follow-ups, and rescheduling as needed
Reception Duties : Handle incoming calls with professionalism, addressing patient inquiries, scheduling appointments, and redirecting calls to the appropriate team members
Hygiene Recall : Maintain and update recall and hygiene appointment lists to support patients in receiving timely preventive care
Team Collaboration : Work closely with the office manager and other team members to maintain a well-organized and harmonious office environment
Qualifications :
Previous experience in a dental setting is required, preferably 3 years
Strong organizational and time-management skills
Excellent communication and interpersonal abilities
Self-starter with the ability to work independently and proactively
Familiarity with dental practice management software and basic computer skills
Adaptable and team-oriented, with the flexibility to thrive in a dynamic office setting
What We Offer :
Hourly pay DOE with bonus potential
Ongoing professional development and training opportunities
A supportive, collaborative team environment
Comprehensive Benefits :
Sick Time : Earned up to 40 hours of sick time annually
Paid Time Off (PTO) : Earn up to 40 hours of PTO in your first year, increasing to 48 hours in year 2 and beyond
Health Insurance : Enjoy the company-elected health insurance plan with 50% coverage in your first year and 75% coverage in your second year
Dental Plans : Benefit from an in-office dental plan for employees, with a discounted family plan option. Alternatively, you can choose to purchase a separate dental insurance plan
Voluntary Benefits : Access optional Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance plans (self-funded)
Retirement Plan : 401k options
Buy-in Options : Pet insurance, vision insurance, etc. (options are self-funded)
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