What are the responsibilities and job description for the Barista position at Ziggi's Coffee?
Ziggi's Coffee is Hiring a Talented Barista
Are you seeking to become part of a vibrant culture where delivering exceptional customer service is paramount and fun is part of the package?
Ziggi’s Coffee is seeking a motivated Barista to join our team! As a Barista at Ziggi's Coffee, you will have the opportunity to craft handcrafted drinks, serve breakfast and lunch options, and contribute to creating a positive experience for our customers.
Position Summary:
A Barista provides excellent customer service and serves quality products, in a positive, energetic, and team-oriented environment. Their duties include working with other Baristas to help take orders, make drinks, and provide timely service to customers.
Essential Functions:
- Ensures the Ziggi's "Standards of Service" are always in place -exceptional customer service, excellent drink/food quality, accuracy, consistency, and speed of service.
- Maintains great and consistent communication with staff and managers.
- Adheres to all Ziggi's Coffee policies and procedures.
- Greets customers in a friendly manner and takes food and drink orders.
- Prepares and serves beverages, ranging from simple to elaborate ones.
- Prepares and serves food items such as burritos, sandwiches and various pastries.
- Answers customers’ questions about menu choices.
- Promotes and recommends menu options to customers.
- Takes payment from customers.
- Maintains inventory and equipment by cleaning, troubleshooting and scheduling repairs.
- Keeps the work environment sanitary and organized.
- Evaluates and modifies processes to improve efficiency and quality of service.
- Any other duties, as assigned.
Knowledge, Skills and Abilities:
- Have prior coffee experience (preferred, but not required)
- Ability to listen well and communicate in a professional and friendly manner.
- Ability to focus on customer satisfaction.
- Ability to practice basic safety procedures with respect to equipment and handling hot beverages.
- Ability to be efficient and organized.
- Ability to build good relationships with customers.
- Ability to maintain a clean work environment.
- Ability to keep supplies replenished to minimize downtime.
- Ability to be enthusiastic and outgoing with a passion for service.
- Ability to gauge customers’ preferences.
- Ability to communicate effectively both verbally and in writing.
- Ability to apply appropriate decision-making within scope of work procedures.
- Ability to establish and maintain effective working relationships with other employees.
- Flexibility in hours worked, including weekends and holidays.
Physical Demands
The employee is required to frequently stand, walk, sit, use hands and fingers, reach and lift with arms, climb, stoop, kneel, crouch, or crawl. The employee is required to frequently lift up to 30 pounds without assistance. Specific vision abilities required by this job include close vision; distance vision; peripheral vision; depth perception; and the ability to adjust focus.
Job Perks:
- Flexible schedule
- Employee discount
- Tips supplements
Skills You Will Learn:
- Mastering the art of coffee making
- Providing fast and friendly service
- Creating a positive customer experience
Join Ziggi's Coffee as a Barista and be part of a fun, dynamic team dedicated to serving the finest coffee and food options to our customers. Apply now and start your journey with us!
