Floor Manager

Ziggi’s Coffee in Augusta, GA is currently seeking a Floor Manager to join our team.

Our Ideal Candidate:

We are looking for a top-level performer who not only aspires to be the best part of the customer's day, but also the best part of their team member's day! Our ideal candidate has a positive attitude, willingness to take initiative, and great communication skills! We are also looking for someone who:

· Leads by example!

· Adheres to all Ziggi’s Coffee brand values, processes, and procedures

· Has prior management experience leading team members

· Has a passion for continuous improvement and learning

· Has excellent organizational and time management skills

· Is positive and outgoing with a passion for service

· Displays a positive attitude and maintains professionalism at all times

Floor Manager Responsibilities:

The Ziggi's Coffee Floor Manager is responsible for leading and overseeing all day-to-day operations of the store. Some additional responsibilities include but are not limited to:

· Maintaining great communication on a consistent basis with staff, the Leadership Team, and other designated contacts within the company

· Assists with onboarding and training new team members

· Provides ongoing support, development, and coaching for all team members

· Maintains a safe and secure working environment for employees

· Ensure our standards of service are always in place – exceptional customer service, excellent drink/food quality, accuracy, consistency, and speed of service

· Assists in preparing vendor orders

· Assists with preparing bank deposits

· Write and maintain employee schedules. Adhere to all scheduling requirements such as weekly labor hour allowances, staffing requirements based on hourly sales, proper allocation of labor, position assignment, etc.

· Maintains store to meet operational standards to ensure optimal cleanliness, product stock, and organization. Ensures the store is always within compliance of all health code and food safety requirements

· Assists with overall Inventory management, including preparing orders, shortages, and tracking

Availability Requirements:

· Full-time position

· 25-35hrs per week

· Must have open and flexible availability

· Willingness to work holidays

· Willingness to work weekends

· Must be reachable for store operations 5 days a week, outside of normally scheduled shifts, Assistant Manager is responsible for the remaining two days of the week. Schedule determined by the Floor Manager and Assistant Manager for days of responsibility

Compensation & Benefits:

· Compensation (DOE): hourly rate plus cash tips daily (will be discussed during interview)

About Ziggi's Coffee:

What started as a small coffee shop on the corner of Main Street in downtown Longmont, Colorado in 2004, has since grown to multiple drive-thru and coffeehouse locations across the U.S. From the beginning, Ziggi’s mission has always been simple: Not only to provide a superior cup of coffee, but also superior service customers can rely on.

Because we started small, we know the value of building meaningful connections with the local communities we are a part of. With every latte, cappuccino, or sandwich, our growth will always help those around us.

And our service does not just stop there. Not only do we love supporting our customers and communities, but we also love supporting other local businesses. From the high-quality coffee we use to make our specialty drinks to the simple ingredients found in our food items, we are proud to partner with local vendors we trust to serve nothing but the best.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• Employee discount
• Paid training

Shift:

• Evening shift
• Morning shift

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Augusta, GA 30907 (Preferred)

Ability to Relocate:

• Augusta, GA 30907: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20